Error communicating with scanning device - psc 23555 HP printer?

error occurred communicating with the scanning device

reinstall the driver again and chage the usb cable and put in other usb port.

Try reinstalling software

I found a solution to this...

1. Go to the Windows Start Button
2. Click on Programs
3. Click on Windows Fax and Scan
4. Use that program to scan documents

You need to set up the software on the iMac. The reason it gives you that error message is because it can't communicate with the computer and imaging software as the computer doesn't see the scanner and can't communicate with the printer's control interface. The iMac may see the printer and be able to print without any additional software because the driver package for the printer portion may already be installed with the OS X HP printer driver support. You didn't mention whether or not you could print from OS X. I am assuming you can. Faxing and copying from the unit doesn't use the computer at all and doesn't need to communicate with it. Scanning and printing do. If you can't print either then none of the driver or support software is installed and you have to set it up. You can get the instructions for setting the printer up in OS X 10.5 from HP. Just click here and it will take you to the page with the instructions.

Best wishes and cheers

hi i have a same problem regarding to hp 1210 all in one printer .scanner .copier what i will do so that i can scan picture tnnx for answering my question this is my yahoo messenger [email protected] plz send your answer to this yahoo messenger

Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

See if any of the following match your problem. Click the link that best suits you:
http://h10061.www1.hp.com/ccsearch/search?pname=HP+PSC+1610+All-in-One&qry=ERROR+Unable+to+communicate+with+device&ctry=us&lc=en&dlc=en&mode=lz&tmv=0&method=prodFinder&pid=390316&productBigSeriesOid=390313&spid=390315&opname=HP+PSC+1610+All-in-One&pname_desc=HP+PSC+1610+All-in-One+Printer%2FScanner%2FCopier&ptype=consumer&stype=pn&contextual_lname=&spname=HP+PSC+1610+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&search=0&submit.x=6&submit.y=4

This document applies to the PSC 2210, PSC 2210v, and PSC 2210x. When you see the scanner failure message, turn off the PSC 2210. Wait a few seconds and then turn on the PSC 2210. If you see the message again, please contact HP Support. http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&cc=us&docname=c00055511&dlc=en&product=79499&rule=45570&lang=en

well, reinstall the software and see if it will work.