Had the same problem. The infrared receiver quit working. Could not use the factory remote or the cable remote. Simple fix- I just cleaned the infrared receiver. Both remotes now working.
Hi,
Remote sensor seems bad in your KDL-40D3000 that will be replaced because it is unable to receive remote infra red signals and remote has been tested on other tv and found good.
Please replace remote sensor in tv to get it fixed, local tech will help you to solve this problem.
Thanks.
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