Question about Maytag Neptune MAH6500A Front Load Washer

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My maytag neptune front load washer will not spin this has happened before and I called service they held down some button where the start wash etc are on on top of the washer. It washed the load but when it came time to spin it stopped and would not spin.

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Check whether water is fully drained. Since the motor worked during wash motor is not faulty.

Check relay that poers the motor during spin mode. May be micro controller fault posiible.

Posted on Apr 01, 2010

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


Repair needed on Maytag Neptune washer - Home Improvement ...

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DSLReports
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Forum discussion: We have a Maytag Neptune front-loader washing machine that ...the drain/spin cycle after a wash even though the timer continues to ... related circuit board failure" their Neptune washer will lock the door, turn on the ... then will either not start tumbling or will stop operation mid-spin cycle.

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1 Answer

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Maytag Neptune Priority One Service
(888) 462-9824 call to the company to due the error code.
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Aug 01, 2012 | Maytag Neptune MAH5500B Front Load Washer

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Maytag Nuptune... when it reaches the spin cycle, it spins, reverses direction spins , then stops. I push the start button and once again it goes through the one spin and reverse and stops again


""when it reaches the spin cycle, it spins, reverses direction spins""

So I understand do you have the washer top raised to view this action? The wash basket rotates one rotation or are you talking about the tumblers?

If you raise the washer lid and rotate the wash basket CCW the Spin direction will it rotate CCW with very little effort?

Any dC or UC error code on fail to Spin?

If you do Spin Only Cycle do you have the same results.

I would enter Service Mode and do the Quick Spin test on page 14 of the Service Manual and see what the results are.

You can get the SM from this forum once you join.
16022808 Maytag Top Load Neptune Washer Service Manual

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1 Answer

From time to time the washer does not empty completely, have not been able to narrow it down to any one setting and it onloy happens once in a while. Any suggestions?


Does the washer attempt to spin? It could be that it isn't spinning leaving the clothes soaked and some water in the bottom of the tub. Might want to put it in the service mode and turn the pump on and do a spin test as well. Does this happen on heavy loads?

Mar 29, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

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I had the same problem, once I remove the shipping bolts on the back of the machine it worked fine.

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1 Answer

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It means that there is too much soap in the machine most of the time. Give it time for the suds to go down then try to run it through again. Try using a little less soap later on. Front loaders need less soap than top loaders.

Nov 18, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin


My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune won;t rinse


Check latch mechanism for alignment. Often operation of machine loosens latch mechanism causing internal switch for "door open (or ajar)" preventing rinse or spin cycle. Opening and closing door presses latch mechanism closing internal switch allowing for continue processing to rinse or spin cycles.

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1 Answer

Neptune mah5500bww


I've had the same problem with a Neptune MAH3000. I replaced the mother board to no avail. I replaced the timer control to no avail. I then replaced the door lock assembly (wax motor, door switch, etc.) and problem solved. Luckily, I had another machine that I could rob parts from.

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