Miele 24 in. Novotronic Premier 500 Dishwasher Logo
Posted on Mar 15, 2008
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Miele G660 premier dishwasher

The detergent dispenser door does not open during the wash cycle. The machine works well otherwise. is this something which could be easily fixed?

  • sandyden Mar 16, 2008

    prompt response, helpful 

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  • Expert 288 Answers
  • Posted on Mar 15, 2008
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There is a solenoid that opens the door to the dispenser. You can check it with a volt/ohm meter. Sometimes large dishes can block the door keeping it from opening. I personally know on some Whirlpool washers (because it was mine) that if the bottom drawer is put in backwards, it wont let the door open. When I opened the main door, then the dispenser would flop open. You need a meter to check this part if its not the other things. Without it, you are just guessing.

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Related Questions:

1helpful
2answers

I have a whirlpool gu2400 dishwasher. The spring loaded soap dispenser door does not open during the wash cycle to release the soap.

Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.
0helpful
1answer

Dtergent dispencer does not open


Dispenser Lever

If the dispenser is broken and doesn't open or close properly the dispenser lever might need to be replaced.




Detergent Dispenser Cover

If the detergent dispenser cover is broken and the detergent dispenser doesn't work, the dispenser assembly should be replaced.




Wax Motor Actuator

If the dispenser will not release the detergent the actuator connected between the wax motor and the dispenser might be broken. Check the wax motor actuator and replace it if necessary.




Detergent Container

If the dishwasher dispenser doesn't work the detergent container may need to be replaced.


Dispenser Lid

If the dispenser is broken and doesn't open or close properly the dispenser lid may have to be replaced.




Detergent Dispenser

If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.




Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.




Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.




Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.

Enter your model number to see parts for your dishwasher.


Dispenser Actuator

If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.




Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.

Enter your model number to see parts for your dishwasher.


Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.

Enter your model number to see parts for your dishwasher.


Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.

Enter your model number to see parts for your dishwasher.


Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.

Enter your model number to see parts for your dishwasher.


Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.

Enter your model number to see parts for your dishwasher.

Main Control Board


The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.

God bless you . see the photo attached.401f2962-5d22-48f3-89be-c1db11d8eabe.jpg
0helpful
1answer

My miele machine tends to bleach my clothes.

I would run a few cycles with just water added to the bleach dispenser, clean it out, and see if that helps.
7helpful
1answer

Detergent door does not open, it completes cycle without using the detergent

    Hi,

  1. The most common problem with the detergent doors on KitchenAid dishwashers is that they either don't open during the cycle or open only halfway. Before looking into more complicated repairs, make sure that the door is able to open. Check the seal around the door and the door latch for soap- and food-related gunk, and scrub it off if present. Sometimes this can keep the detergent door from operating properly. Consider switching detergents, as some liquids and pouch-style dish detergents can gum up the detergent dispensers. Also, make sure that there is nothing blocking the detergent door when the dishwashermag-glass_10x10.gif is loaded. Because of the location of the detergent door, a large item such as a cookie sheet or a pan can prevent the door from opening. Run the dishwasher through a cycle without anything placed in front of the detergent dispenser and see if that solves the problem.
  2. Broken Timer
  3. KitchenAid dishwashersmag-glass_10x10.gif rely on an internal timer to complete the wash cycle properly. When this timer malfunctions, certain steps in the wash process (such as the release of soap from the detergent dispenser) can be interrupted. If the dishwasher detergent door is either not opening or appears to be opening late in the cycle, this is likely the mechanical culprit. A broken timer isn't something that's simple to replace without knowledge of dishwasher repair, so it's best to consult a professional if you suspect that this is the problem.
  4. Malfunctioning Door Components
  5. For the detergent door to function properly, all of its mechanical components must be in working order. Older dishwashers' detergent doors rely on a spring-loaded hinge to pop all the way open when the timer gives the signal. If the door doesn't swing all the way open instantly when it's manually released, the spring may need to be replaced for the dispenser to operate properly. If the particular model is newer and does not rely on a spring to open the door, chances are it either uses a wax motor or a bi-metal switch to release the detergent door at the appropriate time. If either of these components is dying, that can mean that the detergent dispenser will not operate properly.
thank you
vijay(vote for me)
5helpful
1answer

Soap dispenser does not open during wash cycle

  • Hi,


    please try this...
    imer:
            On mechanical set ups the timer is attached to the detergent cup by an actuator arm. This arm is usually plastic, and if it is broken or otherwise defective then the detergent cup wont be opened. Check the linkage to make sure it is functioning correctly.
    Bi-metal switch or wax motor:
            The bi-metal switch is simply a very precise device that warps, bends, or otherwise deforms when power is supplied to it. The timer operates the bi-metal switch, which inside the dishwasher door. Then the switch is supplied with power and it is working properly, the bi-metal switch deforms away from the latch holding the detergent cup closed and the cup opens dumping the detergent into the washer.
            Some dishwashers have this switch wired through the motor power feed or the heating element. If they are defective then the detergent door will not operate correctly. If the switch itself is defective then you will need to replace it. Another type of mechanism is a wax motor. Wax motors are sealed units filled with wax and found in newer dishwashers and work by heating the wax and forcing up a piston which in turn mechanically opens the detergent cup door. This type of device is also controlled by the timer.
     
    Detergent cup:
            Sometimes the detergent cup becomes built up with old detergent that prevents it from opening correctly. It's usually a simple fix to clean this out. If cleaning it is impossible then you may need to replace the cup assembly.

    please rate my suggestion..
Apr 14, 2009 • Dishwashers
0helpful
2answers

Main Detergent Dispenser does not open during cycle

check to see if anything like dried up soap in there if so wash out with warm water or try a liquid
0helpful
2answers

Detergent Dispenser does not open

I had this problem - the dispenser only opens if there are small items in the rack in front which don't come up to the same height.
0helpful
1answer

Bosch Aquasensor Detergent Dispenser door wont open during cycle

Behind the dispensor door there is a small selanoid you will need to replace this, test to see if its open circuit, alternatively you can just place the detergent in side the machine before you put it on a wash cycle is this would have the same effect. the only cycle you can not do this on is the one with the prewash, I think its number 1.
0helpful
1answer

Detergent will not dispense during the wash cycle

Something simple you can check is to make sure the spring that flips open the door is not broken or caked up with detergent.

As for the soap not dissolving, I've had similar problems and the only solution I've found is to make sure you are not blocking  the spray jet on the bottom from hitting the soap drawer.
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