Question about Kenmore HE2 Plus Front Load Washer
We've noticed water on the floor after a wash cycle - it appears to be leaking from front right corner - not hoses external to machine. What could be causing this problem?
The leak is coming from the area of the drain pump, but you will need to remove the lower toe panel directly below the door to sufficiently inspect where the leak may be coming from. The access screws are located under the bottom front edge of the panel. With the screws removed, the panel will drop down, then come off. The following link explains what to look for:
Make sure you check all hose connections on the drain pump and make sure the drain pump reservior cap (if equipped) is on tight. If you have any questions, please post back with your MODEL NUMBER and let me know. I hope this helps you.
Posted on Apr 05, 2010
Testimonial: "This helped me ID the problem - looks like the flexible rubber connection between the drum and the pump has a leak."
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Posted on Jan 02, 2017
Tips for a great answer:
It is so common that the drain leaks in many ways and
is the most problematic fault in a washing machine. In all occasions it is
important that your observation is most important and so is vital to the
identification /rectification and solution. If you have noticed that water has
leaked then as the drain hose pump/valve and fittings are located on the
underside of the machine it is important that you look for possible leaks here.
In some cases the drain hose would be clogged at the drain end to outlet of the
house and so there will be back flushing resulting in overflow to the outside.
Also the drain pump/valve can be clogged or the drain hose clamps can be loose
on the grip which can all cause the leak to occur. Removing and cleaning the
drain pump/valve, tightening of the hose is also very important. Also water can
leak if there are gaps on the front door gaskets and must be checked but this
will happen only during the cycle and not on the drain cycle end.
Check for tips on the link below to identify parts and
Also check on the SEAL on the door and drum, it can also be worn out and reposition the drum to move out which can result in the noise when the spin is activated.
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