I had a paper jam and pulled out the paper. Now it keeps saying that I am out of paper when I'm not. It seems like the paper is getting stuck in the right corner where the wheel is. It seems like it just doesn't want to take the paper or it doesn't open properly to accept the paper. I've tried some suggestions on here such as removing the cartridges and shaking it, and putting cardstock through. Any suggestions?
Do you have the manual? If so, go to Cleaning the Printer and read Cleaning the Roller, make sure there are no foreign objects in the rear tray and try turning the printer Off then back On OR even a can of that compressed air to try blowing the inside of it out. If you don't have the manual you might find it online. I tried copying the Cleaning part but it wouldn't let me.
Testimonial: "Thanks so much!! I'm going to try that now!"
Same exact problem. After working on it for almost two hours, and just before giving up, I found one of my ex's hairbands stuck in the damn thing. I discovered it while jamming card stock through the thing.
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