Freezer does not get cold enough.will not get lower than 21 degrees. I took some articles off the top shelf so that the inlet could function better,but do I need to find the return air vent and clear it?

If that orange light is on the front of the freezer, on the top or bottom, it is very likely a light telling you the freezer is not cold enough inside, and the food is in danger of spoiling.
It may also be a "on" light.
If you will find a freezer thermometer and put it inside, you can tell whether it is an "on" light or a warning light.
Usually freezers run temperatures of about 10 degrees Fahrenheit or lower if they are working correctly.
God bless your efforts.

door gasket is leaking

That is the dumbest answer I've ever heard from a technician.

The cold control on most boxes controls the freezer temperature. You want the freezer temp to be around zero degrees.

Somewhere (usually in the refrigerator section) there's another control that actually sets a damper, letting some cold air from the freezer into the refrigerator. Higher numbers equal lower temperature. Find that second control knob and turn it up by 1 or 2 numbers, let an hour or so pass and check your refrigerator temp. You want about 40 degrees in the fridge.

look at level side to side , and front to back. if not level door can leak . you will see water where it is leaking. check defroster is if staying on .

Hi,

On this unit the shelves are the cooling coils and carry the refrigerant (freon) through the system. They will attract the warm moist air by design, so if you have an air leak in the door or elsewhere it will tend to build up there first.

This being said you need to check something else first. Make sure the other shelves are cold. If they are frosted and cold like normal then you most likely have a door that is not closing all the way or a bad seal. If the lower shelves are not cold then you have a system problem, typically a refrigerant (freon) leak that is causing the top shelf to absorb most of the work and not enough refrigerant to flow to the bottom shelves.

I hope this helps

my maytag freezer not wotking correctly, the top shelf not cold, I bought a meat and tryed to put it on the top shelf, unfortunately, my meat went to the garbage and just the botttom shelf takes time to freeze, better than the top shelf
any help ?

Check to see if there is cold air coming from the freezer to the refridgerator side through the vent holes The compressor maybe getting weak or the freon charge maybe low. Does the unit run a long time before it shuts off? 50 degrees is not cold enough for a freezer. You should be around 32 or less.


John

try cleaning all of the seal faces and the surfaces they touch

Move the refrigerator to a room that is at least 50 degrees F.

Temps on most refrigerators are regulated by the fresh foods temp. If your garage is let's say 35 degrees, the fresh foods temp will most likely never raise enough to turn the refrigerator on. With the refrigerator never running, the freezer compartment will warm to 35 degrees, resulting in everything melting. Even if garage is a bit warmer, say 45, the refrig will not run long enough for the freezer to maintain a low enough temperture. If the garage temp falls to below freezing, say 20 degrees, the food in the fresh foods compartment will freeze. (outdoor beverage dispensers have internal heaters to prevent product from freezing !) Please don't rate this if not a Fix-Ya for you, as anything else lowers my score.

Since this is a new freezer it should be serviced by the people who sold it to you in order to avoid any warranty conflict. The fan blades of these units are of a slip fit onto the motor shaft. It is possible that the fan blade has come off the motor shaft.