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Model TH204W --Batt is NOT replaceable. There are 2 plastic flanges on each side that hold the base to the top. Ea needs to be pulled back with 1 screwdriver while inserting another next to it to pry open the plate. Remove the soldering tape surrounding the display window. Underneath the window is the Batt that is soldered to the circuit board. Doesn't matter since you can't remove the display to access the Batt anyway. The name of the co. is appropriate -- CON air. I urge all to post to them & WEIGHT WATCHERS since this product is endorsed by them & the 'manual' is merely hype for their program.
I got it! Press "set". You should see "start goal" in the bottom right. Press the user # you want to save as and press "set" again. The display will blink then display "0.0". Step on the scale to get your current weight. Once it's read you current weight, press "set". A goal weight will display. Press "User 1" to make your goal weight go up and "User 2" to make it go down. Press "set" when the display shows your goal weight. That's it. Now all you have to do is press your user # and wait for "0.0" to display before stepping on the scale.
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