1997 Mercury Mountaineer rear doors will not open from inside and child locks are not on almost seams as if the cables are streched

Question edited for clarity.
Question moved to model category.

It is the same vehicle as the Ford Explorer. There are tips here.

https://www.explorerforum.com/forums/threads/rear-hatch-door-on-2000-mountaineer-wont-open.428648/

More help here

https://www.google.com/search?q=2000+mercury+mountaineer+liftgate+problems

Or do you mean the spring assist struts?

https://www.google.com/search?q=2000+mercury+mountaineer+liftgate+replace+struts

..

loose or broken linkage inside the door.

I have the same problem Shari did u find out the solution email [email protected]

open the door from the outside look on the door seal while open in look for a switch or button that says child proof lock a lot of cars and trucks have these to stop kids from opening the door while the car is moving and rear doors can only be open from outside when set

Take it to a body shop $30-60

Child safety switch is on?

I have the same car, same problem. I've still not been able to fix it, despite taking the inside panels off the rear doors, checking the rods were seated, applying WD-40 to the lock mechanisms, and manually working the mechanism. Child locks are not engaged, but I tried putting them on and off too. Just won't open.

Well you could take the door panel off and fool around with the lock till you get it to work. If you want to get lazy take a crow bar and open the door with that, but it will more than likely break the door. Sounds the lock seized up and will take you working to get it loose,

Is problem when opening from inside or out.

1997 ford explorer awd child safety won't open from the inside can you help