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Posted on Apr 15, 2010
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Black line coming out on prints

Hi, there is a black line running down the side of each print. The black line comes about an inch in from the right hand margin.

We have recently put in a new imaging drum, wonder if this has something to do with it. Thanks

1 Answer

Anonymous

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  • Master 3,085 Answers
  • Posted on Apr 15, 2010
Anonymous
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Joined: Jun 04, 2009
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Yes, you have a defective cartridge.

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  1. Switch off the device, disconnect the mains plug and wait for 30 minutes before continuing.
  2. Ensure that the bypass tray is closed, or you will not be able to open the front cover.
  3. Open the front cover by pressing the release buttons as shown.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Black line on right side of prints

the drum life is over, change PC drum, also you may clean laser glass whats under the pc drum
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