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You might try posting your question on the Comcast help and support forum. Be very specific about what the model number is for your Comcast remote and TV remote. To be specific the remote "Talks" to the TV not the other way around. I personally find it easier to use both remotes because at best the Comcast remote cannot duplicate all the features of your TV remote.
here is the link to the forum. You will need to join and create a password etc. You will find a lot of help at the forum about every Comcast product TV, high speed internet, E-mail, security and so on.
if your remote has a red ok button then you need a five digit code. try 11100, 10000, 11317. if you have a remote with a gray ok button then 0000 should work. if this doesnt work, write me back telling me what color your ok button is and i will send you instructions on how to scan for your code.
Here is where the comcast remote codes (3 in 1) silver are listed:
http://www.comcast.com/remotes/tvcodes.html
Just to be sure, here are the different Comcast remote devices listed on their website. Click on one of them, and a 2-page PDF will open. It will explain how to load your code, and on the second page, list all the codes for your different electronic equipment.
0000 worked for my XBR4 using the remote called: Comcast Custom DVR 3 Device found here:http://www.comcast.com/corporate/customers/customer_support/remotes.html
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