Mouse locked! My 3 year old was watching a video

if device manager does not show the device. then i think it is no longer working

Please follow these instructions to resolve the problem.

Click on the start button, then select Device manager. Check and see if your mouse and touchpad are listed under Asus Sonic Master"Mice and Other Pointing Devices, If your mouse is not listed in Device Manager, you need to Reinstall the mouse Drivers. If they are listed but are have a yellow or red mark beside them, then try right clicking on the mouse listed and selecting disable then enable it after a few seconds by right clicking on it again. If that does not help, Reinstall the Mouse drivers. If that fails then the mouse if faulty.

See if the mouse pad has been accidentally turned off. This can be done via the "Function" button on your Gateway laptop. To enable your mouse clicker again on your Gateway, head on over to the "Control Menu" in Windows and double-click on the "Control Panel" icon. Click on the "Mouse" option under the "Printers and Other Hardware" tab. In the next menu that pops up, click on the tab listed as "Device Settings." From this menu, you should be able to locate a listing for the mouse pad on your Gateway laptop. Click on this listing. From here, you should be able to enable the mouse again. Click "OK."

Head over to the official Gateway site online (see Resources). The above enabling of the mouse device under "Device Settings" may not have worked. Make your way to the "Software and Drivers" area of the site.

Check over your Gateway manual and find your specific serial number for your machine. Enter the number into the Gateway site when prompted and check to see if any driver updates exist for your mouse on your machine. If so, click to download the update, and then double-click the file on your computer to install it. Restart your Gateway laptop to have the changes take place. Your mouse should now work.

Let's think about this. The computer is 3 years old, probably running Vista. It needs a new battery, not surprising on a 3 year old system. The screen doesn't work for some reason.
A battery & screen will run you $150-200. It may still have a problem.
A new computer with Win7 is $400-500.
I know what I would do.

There are some things you should do on your own:

1) Gather information. You need to know your Gateway model and S/N, Windows version (XP, Vista, 7, 32bit or 64bit)
To check windows version: Right-click My Computer or Computer from Start menu, choose properties. You should be able to see the Windows version here

2) Go to Gateway website:
http://support.gateway.com/support/default.aspx?cmpid=topnav_support
Click on the "Notebooks" tab and input your S/N.

3) Scroll down to "Touchpad Drivers" section and download the latest driver for your model. Be sure to save the file where you can find it.

4) Install the new driver. It may be helpful to uninstall the old driver first: Start>>Right-click (My)Computer >> Manage >> In left pane, Device Manager >> In Right Pane, click plus sign next to, Mice and Other pointing devices >> Right -click the touchpad and click Uninstall, be sure to check the box, "Remove Software".

See if this gets better. If not, the touchpad/Palm rest needs to be replaced, but getting Gateway to do it (sounds like they tried) may be tough.

At least if you install the new driver, you may be able to disable it permanently, and then use a wireless mouse (which usually is much nicer anyway).

Happy computing!

Hi i have researched this as i didnt know personally people have told me it s different for certain models and the 3 main options i have seen is this

Option 1: Press FN+F5
Option 2: Press FN+F7
Option 3: *Requires a USB mouse for temporary use* Follow Link http://support.gateway.com/s/Mobile/SHARED/FAQs/1008796faq29.shtml

I really hope this helps as i would be lost if i couldnt use my laptop or my pc

Goodluck

Carl Redding

check on the device manager about the driver status, if its there, then its the fault of device better consult gateway

device manager=new hardware=detect driver

Many laptop touchpad issues can be fixed by updating the laptop touchpad driver. See if you can plug an external mouse into the laptop and then use that mouse to to to the gateway webpage and see if you can get the updated driver for you model laptop.

Does not sound like a memory problem. Usually the machine just crashes. You can run memtest86 to really exercise the memory on your machine. Download (for free) from http://www.memtest.org/#downiso. You have to burn the image to a CD-ROM then boot from the CD. Let it run for a couple of hours and you'll know if you have a memory problem.