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Posted on Sep 09, 2017
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Epson cx7400 ink cartridge problem

I have an epson cx7400 and have been using refillable ARC cartridges for 1 year now,but suddenly it stopped recognizing the cyan cartridge. I bought a new generic cyan cartridge but the printer still wont recogniz it.
All the other 3 cartridges are ok....
Any idea what to do?
is there any way to continue printing without the cyan....like disable something?

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1 Answer

richie46

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  • Epson Master 12,962 Answers
  • Posted on Sep 09, 2017
richie46
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Joined: Nov 21, 2009
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Printer manufacturers do not want folks to use cartridges that have been refilled and they deliberately design their printers to not work with refills. If you get a generic refill you have to make sure that they have taken measures to counteract what Epson has programmed into their printers.
Chalk up the experience to GREED - they want you to use their grossly over priced inks - that is where they make their money! Check in Google for work a rounds this nonsense.

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5 Related Answers

tom19511

Thomas Christopher

  • 1601 Answers
  • Posted on Feb 20, 2008

SOURCE: Epson R260 ink cartridge problem (yes, with the genuine Epson ink)

Try this:

http://er.epson.com:8001/start

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Anonymous

  • 1 Answer
  • Posted on Mar 12, 2008

SOURCE: Epson rx580 printer

I just started calling Epson's customer service line every time. They always offered to FEDEX new ink. I got tired of waiting for it to come and began returning bad cartridges to office depot where I had bought it and found out that they will take it back if it doesn't work. Now I've decided that some (a lot) of Epson's ink cartridges for the RX580 are bad and that I just have to keep trying until I get ink cartridges that work. I had tried the qtip cleaning, checking the ink/sensor connection, and making sure I had them snapped in tight. I've finally figured out it IS the ink. BTW, I always use the ink Epson reccomends, so it is definately that many of their cartridges are faulty. It's a pain to have to return them but as long as I can return and replace them and eventually have a machine that will print when I need it to, I can live with that.

Anonymous

  • 7 Answers
  • Posted on Mar 13, 2009

SOURCE: My Epson C110 won't accept my generic ink cartridges.

may be the generic cartridge that you are trying to use is faulty...try with a better one

Anonymous

  • 685 Answers
  • Posted on Mar 24, 2009

SOURCE: Epson Stylus NX400 printer doesn't recognize

try to unplug it and plug it back in

Anonymous

  • 1 Answer
  • Posted on May 15, 2009

SOURCE: Epson Stylus CX7400 Ink Light Problem

You need to open up the maintenance window and go thru the motions that you are changing the cartridges and this resets the ink levels back to full and sends data to the printer saying that they are full and the ink light disappears and it prints fine !!!

Just changing them doesn't seem to do the trick like on a lot of printers

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0helpful
1answer

I just replaced all 4 ink cartridges with non-Epson. The jobs in the buffer printed fine, but then with the next new job I got a pop up that said non-Epson ink will cause problems. I've used these...
Epson have regularly tried to bully people into only using their inks. They do not seem to understand that whilst people moan about the cost of fuel for their car, the general public would be up in arms if they had to pay around 1,000 times their current fuel cost per litre - which is approximately what Epson ink costs, so of course users want to get better workable value from their cartridges - and at lower cost. It's even cheaper to use refillable cartridges, the advantage then for high end users is they can choose to use independent high quality archival inks that more than compete (often exceed) Epson's own quality standards. As long as your printer keeps working - ignore the messages. Clearly the cartridges you have been using satisfy your requirements - so keep them coming.
Read full answer
Dec 29, 2014 • Epson Stylus CX7400 AllinOne InkJet...
1helpful
1answer

I replaced all of the cartridges with Epson, but the black won't print. After some nozzle checks, black is getting low and STILL no black printing occurring... what going on? Now the other colors are...
Nozzle cleaning uses a lot of ink, that's probably why the other ink cartridges are registering low on ink. Are you using refilled cartridges or brand new? Also, have you had the cartridges for awhile? I've found that the nozzles can become clogged either from not using the printer for awhile or because it's a recycled cartridge that didn't have the nozzles cleaned before it was refilled. When that happens, unfortunately, sometimes it takes a lot of cleaning cycles before the printing comes back. Let me know more about the cartridges you have.
Read full answer
Mar 03, 2011 • Epson Stylus CX7400 AllinOne InkJet...
2helpful
2answers

Head cleaning not working
Doesnt sound like you Used Genuine Cartirdges?

Did you use Epson Genuine Cartridges? ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you.

The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.

If you find this helpful, pls rate me.

Thanks and Good Luck :0)
Read full answer
Apr 04, 2010 • Epson Stylus Color 740 InkJet Printer
0helpful
1answer

Can't print.
I had to ruin at least 1 complete set of ink cartridges, with cleaning and cleaning and cleaning, etc.,,, but it started to run ok on the second set.

I wouldn’t waste too much ink on it. Printers are always on sale…..

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. It will also print out the words half way.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)
Read full answer
Mar 07, 2010 • Epson Stylus D92 InkJet Photo Printer
1helpful
2answers

My printer epson is printing yellow background with any document i print. what can i do to stop this
Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE
BE BETTER IF YOU DISABLE THE INK MONITOR.

This is the only advice I can give you.
Read full answer
Feb 16, 2010 • Epson Stylus Photo 820 InkJet Printer
0helpful
1answer

My brother printer not working well
Are you using Genunine Cartridges!!!!

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)
Read full answer
Feb 03, 2010 • Brother MFC-5840CN All-In-One InkJet...
0helpful
1answer

I replaced the ink cartridge but it says out of ink
I received that same message when I was using Generic. Please read on.

Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)
Read full answer
Jan 31, 2010 • Epson Stylus CX4800 All-In-One InkJet...
1helpful
1answer

All of a sudden it does not recognise generic cartridges. I have recently upgraded the driver.
Did you use Epson Genuine Cartridges? Brother Genuine Cartirdges????
ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it. Its Costly.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)
Read full answer
Jan 29, 2010 • Epson Printer
1helpful
1answer

My Epson 880 printer stopped printing. Nothing, not a speck of ink comes out. I have two new cartridges in it also. Is it worth fixing?
Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

IF YOU ARE USING GENERIC CARTRIDGES, MAYBE IT WOULD BE
BE BETTER IF YOU DISABLE THE INK MONITOR.

You made need to clean heads.

This is the only advice I can give you.

Good Luck.
Read full answer
Jan 05, 2010 • Epson Stylus 880 InkJet Color Printer
2helpful
1answer

My printer will not recognise non epson cartridges

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!! How you were able to use generic is amazing. I was not able to do that!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......

I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

TRYING PURCHASING GENUINE, and see what happens? This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)
Read full answer
Oct 27, 2009 • Epson Printer
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