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check the system requirements, but i doubt this would be the issue. update your video card drivers and install any prerequisite software. .netframework, directx, flash, shockwave etc
First of all i know this sounds silly but check you're entering it correctly. You may have to manually enter the dashes if you enter it into a single box. Also can you clarify, is it the entire game not working or just gamespy. If the entire game try downloading and entering your code into a program called Steam and taking it from there.
try re-installing the game. if that doesn't work, you have to go back to the store you bought it at and try to trade it for a new one, because the game is missing an important start file, probably not able to be founddue to a virus or a scratch on the disc. if you cant get 1 for free, you have to buy a new one.
1. Does your DVD-drive still work. If not, you know what to do.
2. Have you tried reinstalling the game?
3. If there really is no way you can repair it, you can download a no-cd exe, which means you don't have to insert the CD to play.
Mind you, this is ONLY legal when you actually own the game!
Download the "fixed exe" here:
If you wonder what version to take, just patch the game to the latest version and download the latest exe.
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