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I have Avatar Blu-ray movie and it plays on my BDP-BX2 11.4.006 version. Take it back and get it exchanged. Try new one. May have to go to another store since the same shipments (bulk) that are at your store are ALL the same. I have done this 4 times with 4 different movies and 2 of them worked. I'm getting the .008 update but, I'm starting to think the Blu-ray disc are the problem since I have one that is made in Mexico??? I don't think they are all being made correctly. Too Cheap!
Like Kelt67 said a firmware is needed....Avatar holds a lot of memory on the blu ray disc as that's one reason there are no trailers just strictly the movie and that's it on the blu ray....Avatar works perfectly fine in my PS3 but then my fiance tried watching on a regular Sony blu ray player and it just sits and loads forever....needs a firmware upgrade need to pop the firmware disc in and download by contacting your blu ray manufacture if no ethernet port on your blu ray player.
Does your player load the blu-ray menus? Mine wouldn't until I updated it's firmware. You can find the firmware upgrade for Sony BDP-S300 players here.
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