Cannot Initialize API

Hi Betty,

I understand that you are unable to record slideshow and you are getting error 80004005 in Roxio Creator 2010 full version.

Please provide me the system configuration.

1. Operating system
2. Bit version (32 bit or 64 bit)
3. Were you able to record earlier?
4. Explain the steps that you follow as the Issue is not very clear.

Regards

Chockalingam P

Check your version of OS supported or not. MIght be the .msi installer issue.

Roxio has posted a knowledge base article on this issue.

http://kb.roxio.com/search.aspx?URL=/content/EE7000028&PARAMS=set-locale=en

mine did the same thing, i called dell , they could not fix 7 techs tried and failed. so i went to http://support.roxio.com and download creator 2009 service pack 4 (52.5mb) u have to register it first, then download . follow the instructions . mine works now.

That is because you need a 64 bit version ..

Try updating the software. You might also try system restore to an earlier date . These are damaged  files. I don't know if they are windows files or Roxio files. Another question Their are two versions of Creator 9 . One for Xp and one for VISTA.  You didn't say which you had so does the box state that it is for the one that you have?

http://www.roxio.com/enu/support/c2009/software_updates.aspx

Linux is much better than windows as for one you dont have to worry alot about viruses but pretening on installing that software maybe its just not compatible with windows

During the installation of DirectX 9 portions of Creator 2009, the installation halts, it perhaps tries to roll back, gives an error....wizard was interrupted ... and cannot be completed.

Resolution
Open My Computer (or Computer for Vista users) from your Start menu.

Go to C: drive -> Windows folder -> System32 folder.

Look for a file called dsetup.dll in the System32 folder.

Rename the file to "dsetupOLD.dll" or delete the file.

Reinstall Creator 2009 and follow the on-screen instructions.

It helped some..

Hi,
I'm not sure what the problem is. Does it happen regularly? If it is regular make a note of any actions you take before the error occurs.
Check to see whether you have the latest updates for your software.
Also check on line to see whether any other uses have a similar problem check on any forums...
Roxio may have their own forums or be able to assist with your query.
Failing this you may solve this by uninstalling the software and reinstall it this may do the trick.

Kind regards
Alleluia

are you sure is the full version of the program.. If some or most features are not avaliable (greyed out) you may have a demo version, a shareware version or most likely a system requirement has not been met some some features may not be avaliable to you.

did you check the system requirements before installing the app?
http://kb.roxio.com/content//kb/Creator/000199CR

for advise on how to use the app check out roxio's website or their user manual for roxio creator 2009>
http://kb.roxio.com/content//kb/Creator/000204CR