Picture too large for screen

Look for "Size" on remote, or go into menu under "picture", adjust size there.

You do not worry at all, because the set is under warranty.

Launch a complaint and sit peas fully.

Consult the manual---the answer lies in the size controls being grayed out so you cannot adjust or try to adjust the vertical size!

On the remote control there is a zoom button. Your picture is zoomed in x2. You need to set it to normal.

mine did not fix, picture is still huge and pushed to bottom of screen so the top is black all the way across

It appears that on this television you can only adjust the picture size when you are using the twin picture feature. You must adjust the picture size with your other remote control. Since I do not know whether you are connected to a cable box or a satellite tv box or a blu ray player or a DVD player I cannot be very specific. On your other remote control you should had an hd zoom button, aspect, format, ratio, #, or etc. Those buttons change the picture size. The other factor determining picture size is the resolution the equipment connected to your tv is set to. This tv supports 1080i but you should also try setting the connected equipment to 720p or 480p or 480i. Also the connected equipment may be connected to your tv in two places so make sure you are on the correct selection using the tv video button on the Sony remote.

Check the menu settings for the picture. You may be expanding the image to fill the sides, in the process, cutting the top and bottom.

You should contact Samsung service to know if the internal setup for the picture sizing was not adjusted properly at the factory.

Take care that some of these sets have a user zoom mode. Maybe it is in the zoom mode. Check in your instruction manual before calling for service support.

Jerry G.

Try locating the aspect ratio adjustment on your cable box if you have one.

take zoom offf on dish and the tv it sel use normal 16 .9 ,mode when u push screen in to it use 1024x768 60 hertz ok