Keeps stating that printer head is open, when it is closed on a Z4M plus

Hi there
You can try see if this may do it.

Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

In the window that opens (Services) look for "Print Spooler" on the right

Right-click "Print Spooler" and select "Properties".

Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Check the label size is set correctly in the application. Try using a driver from Nice Label or Seagull Scientific websites to suit Z4M (Not Z4M Plus). Recalibrate the printer and try again. Remember to setup the driver correctly because the driver will override the printer settings.

This is not an error, it is a notification that the head has been open and is now closed. If you get Head Open warning when the head is closed check the metal area over the top of the sensors are clean as it is reflective.

You need to find a local Zebra Authorised Repair Service agent, go to http://www.zebra.com and look in your country.

The printer is Z4M or Z4M plus? I found this error at z4m plus and the solution is to change the motherboard. Roberto Martinez Mexico [email protected]

in the setup menu there is an option to choose what the machine does on powerup and head close. Yours is probably set to calibrate. Just change that setting to "none". Same thing with the pausing. there is a setting to pause after printing each label. Just change that option.

try to loosen the printer head preasure

try to move up the silver plate unther the print head.
this silver plate is the "print head open" and the media sensors.

The mainboard does not need to be replaced, just the sensor head open is dirty and needs cleaned.

this is a color printer or not