When I call someone or someone calls me on my Samsung Tocco Ultra, I can't hear them. The person on the other end can hear me. This has only happened in the last couple of days, the phone has been working fine for the past 11months!
Hello,
The problem with your phone is that the earpiece of your phone is bad, that is why you cannot hear anything while you call or if you are called.
All you need to do is to change the earpiece of your phone and you will see that after changing it, you can hear when people call or when you are called.
Replace the earpiece as said and you will see that your communication with other people on the phone will move smoothly.
Take care.
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