I still have time on my warranty but when I called the phone number in the manual I was told it was disconnected. I sent an email to the email address on the website for lennoxx but it was sent back as undeliverable and when I called 411 for information on the physical address for the company I was told there was no listing. Can anyone tell me what I can do or how to get in touch with someone that can honor my warranty. I bought it from Walmart.com and have all my receipts and warranty information and it will run out in 3 weeks. Any help will be appreciated, Maritza
SOURCE: Smoking DVD player
Throw it away an buy a new one. WalMart's dvd's and all their electronics stuff are produced in china without any quality control and from the cheapest components. They aren't even worth repair.
Buy a branded DVD (SAMSUNG, Sony) to avoid future problems.
SOURCE: DVD problem
Sounds like it's the laser head probably is having trouble reading the DVD index.
Wal Mart knows how to get this thing serviced since they did something with the labeling of the players. There made by a company called
Initial Technology in La Verne CA 91750.
Try this website for support:
http://initialdvd.com/
SOURCE: Problem w/ Company of Durabrand
go to this link and file a complaint
this company that made it is out of business and has been for a long while...long enough that WalMart was very well aware of it and continued to sell their stock at theire full markup price....if they really had any concern for consumers (and wanted to get the product out of their warehouse) they should have sold it at a very reduced price with a full statement from them to got to each consumer that the manufacture was out of business and the warranty could not be honored by WalMart or any other company http://www.ripoffreport.com/reports/0/403/RipOff0403320.htm#373843. That is, if they cared about the consumer, but unfortunately they don't. They also by research had to know there were some major problems with a large number of the items being defective, which makes since that the company manufacturing them did not care what quality since they knew they were going to sell to WalMart and close their doors (one wonders why they closed since many companies have gone belly up when WalMart made such harsh demands on the price they purchased the items at being many times less than or almost the cost of the manufacture. They manufactures fold due to the situation.
Anyway if enough persons can file complaints, started with the link above...maybe we all can have a class act suit and settle this problem! The money spent has been lost and I am a disabled (100%) Grandmom that is raising a 10 yr old Grandson by myself, on a very limited income and to me Walmart robbed me as well as others. (also has a very upset little boy that his portable dvd does not work).
File a complaint to your own Atty General also.
Sorry to give such bad news....I sincerely know how you feel.
God Bless
Merry Christmas! Remember Jesus is the Reason for the Season!
Have a safe and prosperous New Year!
SOURCE: I need the Durabrand phone number
You need to contact Funai customer support, that produces durabrand.
Here is the contact form: Contact Funai Customer Support.
By phone you can call Durabrand Products 800-242-7158 in US, add 001 if calling from outside USA.
SOURCE: Ac adapter home charger
click on hyperlink:
buy replacement ac power charger adapter Durabrand pdv-705
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