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U can connect it with ur system n with format option u can do it
otherwise in ur cell go in option file manager n from there u will chosen option format
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Please go to menu then select settings In that Master reset will be there. click on that . Then you will find an option named reset all. Now your phone will get formated
very common problem with w910i. back up your numbers and photos, and then try a master reset on phone. if still hanging, the phone will need a full format and software upgrade from an authorised sony ericcson service centre
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