If the walking belt slips when walked on, first remove the key and UNPLUG THE POWER CORD. Using the allen wrench, turn both rear roller adjustment bolts clockwise, 1/4 of a turn. When the walking belt is correctly tightened, you should be able to lift the edges of the walking belt 3 to 4 inches off the walking platform. Be careful to keep the walking belt centered. Plug in the power cord, insert the key and run the treadmill for a few minutes. Repeat until the walking belt is properly tightened.
SOURCE: While trying to run the mat/track stops or
Sounds like the belt is loose. To tighten the belt, start by locating the two bolts that adjust the rear roller (one on each side of the unit in the back). Run the unit at about 3 mph. Tighten the bolts a 1/4 turn at a time. Make sure that what you do to one side, you MUST do to the other side or the belt will get off center. After you tighten it 1/4 turn, check the belt to see if it is still slipping. If it is then tighten the belt 1/4 turn again. Continue until the belt does not slip, but do not tighten the bolts more than 2 full turns.
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