If you don't know what virus you have, how do you know you have one.
Anti-virus software removes a virus, unless you tell me what virus you have
I can't explain how to remove it manually.
Download two things, they are free,
Avira free anti-virus, this is the second best anti-virus software on the planet, and I am not saying this because a friend told me, this is based on actual testing.
Next, download Malwarebytes, they also have a free version.
Below I will post the links for both, these will take care of anything you have. Unless you only think you have a virus, and it just a windows problem.
It says
Avira AntiVir Personal - Free Antivirushttp://www.avira.com/en/download/index.php
http://www.malwarebytes.org/mbam.php
Look down the page, and you will see the download button.
I you have a virus, this will take care of it, and if you need more help just
ask.
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