Have a 17 cu ft upright manual defrost freezer. Started to notice that items in door were soft a week ago. Warning light was on but the rest seemed ok. Today noticed a puddle from thawed meat. Sounds like it's running and lights are on but everything but the top shelf was thawed.

Hi,
This is a common defrost problem, The ice
is not being melted by the defrost system. he fan can't blow into ref.
Take out back panel of freezer to check for icw build up. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check evaporator fan in freezer
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
If this was helpful please rate me
Thanks for using fixya
Leo Ponder
imufo2

If this is a self defrosting model make sure that you don't have frost build up on the back wall of the freezer causing the air not to circulate like it should. If you do have frost build up other items will eventually start thawing as well. If this is the case you have a defrost problem.

If this is not a self defrosting model then make sure it does not need defrosting.

You normally will notice ice cream being soft before you notice other things thawing.

Also make sure the door is shutting good and you may try putting the ice cream in a different location.

symptoms you are describing are faulty door seals, try putting a thin piece of paper between door and frame to make sure doors are sealing,also when did you do a full manual defrost??(once a year even with auto defrost)

THE RED WARNING LIGHT KEEPS COMING ON AND I HAVE TO KEEP PRESSING THE FAST FREEZE BUTTON, THIS IS EVERY FEW DAYS. IF I DONT NOTICE ALL THE FOOD DEFROSTS!

I believe you freezer has sprung a Freon leak. You described it and if it changes levels is a way of measuring what Freon you have remaining. Sometimes they can be repaired it depends on how they were built. Hope you did not loose much food, Sea Breeze

Try changing the defrost timer. 1-800-673-1262

2 months old should still be under warenty.

Check the freezer fan by opening the freezer door and pressing the door switch and listing for the freezer fan sound. If no sound then the fan motor could be bad.

Look at the back wall too see if you have frost build up. If you do then you have a defrost problem.

If thees are not your problem you could have a seal system problem. (( freon leak ))

It's not dangerous ,you jusi have to defrosted manually by unplugged and let it defrost about once a week.

have you checked the door seals on the freezer. sounds like its getting air into the compartment and causing the problem.

try it on max setting. lint clogging up stuff in the back? needs defrosting? low on refrigerant (freon)? call repairman for that last one