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Black pages When I send faxes, the recipient are receiving black pages. Also when I copy a page it comes out black. I think it might be the scanner. Is there any way of fixing this problem?
If everything is coming out Black it sounds like the lamp in the scanner has gone bad. If you can get the part from sharp it might not be hard to replace, but the cost may out weigh the cost of a replacement.
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To fix the problem you have to check the scanner of your fax machine. It might not be functioning properly. Try to observe the fax machine while sending a document, look at the scanner section and see if the light of the scanner is turned on or lighted. If it's no longer lighted you have to replace it.
Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.
Can you see light from the scanner unit with you make a copy or try to send out faxes? The bulb for the scanner may be burnt. You might be able to find a replacement bulb, search google or contact Brother.
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