Question about Datamax DMX-I-4208 Label Printer

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Top of Form Fault error

I have an error that says " Top of Form Fault". Can you please tell me what that means and how to fix it?

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It means that the printer did not get a good calibration on the label. First make sure the label sensor is in the proper position. Look at the green bar that the label passes underneath and make sure that the white line (the sensor) is positioned over the label. Then calibrate by pressing and holding the FEED key for about 5 seconds until the labels start to feed. After a few labels feed out, the printer should now have a good read on the size of the label and be ready to go.

Hope that Helps !

Posted on May 14, 2010


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