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Try installing a brand new needle. A bent needle sometimes will not connect properly. Be sure that both upper and bobbin threads are threaded correctly.
On the other hand, the needle/hook could be out of time. You can check that by hand turning the handwheel and watching the needle/hook movement. There are a multitude of web sites and videos that discuss timing. Or--check with a sewing machine technician.
BRAND new Janome 1420qdc. New needle, doesn’t need oil. Will NOT wind a bobbin. Used almost an entire spook of thread doing this. At my wits end. HELP!
If the bobbin case is defective this can cause the problem. However, this can be a difficult problem to repair, take it in and ask for an estimate to repair.
Is the bobbin winder holder clicked over to the right like you are trying to wind a bobbin? If so, and you are not trying to wind a new bobbin, click it over to the left.
On the right side of the machine there is a large knob at the top. Pull that out and you can wind your bobbin. Don't forget to push it back in so you can sew :)
your best bet is to go to sewusa click on on your model # and then once there click on threading and you will see a whole explanation on how to do it the right way, if you cannot find sewusa, go to search and type sewing machine repair books and it will give you severla links look for sewusa and click on it, you are home free after that good luck.
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