Black Screen but phone works

Hi, Lg Xenon GR500 cell phone`s touch screen is black it still works.these are usually caused by the flex of the phone.

The flex of the phone is located inside the phone, it controls the functions of the screen an also the keypads of the phone.

The flex is a thread like object that is located inside the phone. To see the flex, you will need to disassemble the phone to get to the flex of the phone.

After replacing the phone flex, your done.

Also it might be the screen of the phone. But in other to know if it's the screen, you will need to test a new flex.

You can get a replacement flex from any of the phone repair stores around you.

Hope it helps.

Thanks for using fixya...

Hi, why the touch screen of the phone is not responding is because the touch screen of the phone is damaged, might be caused by hitting the phone on the flow or hitting the phone somewhere.

You will need to replace the touch screen for it to respond to touch.

Take care.

i did learn that to reset one of these touch phones all you have to do is take out the batt and press the power button 3 times in a row put the batt back in and turn it on. This is the fix to any freezing you might have.

Hi, when a phones touch screen malfunctions, it means that the touch pad is damaged seriously and it needs to be replaced.

Mostly it is caused by dropping the phone on the flow, hitting it on something or even pressing the touch screen pad with the wrong instrument.(any sharp object).

You can take it to a here by store for a replacement.

NOTE: phone is very delicate needs to be handled by an experienced personnel.

Take care.

if you put it into yur pocket/ sat on it/ pushed it up aganst something you may have warped the plastic screen, take it to a store and let them look at it, make sure its a repair store

u need a new phone i ahda similar problem with my lg kp500

get a new lcd digitalizer

sometimes you just need to take the battery out and put it back in. If you've already done that then you may need to take it to Verizon and get it updated.

ive had a similar problem... but what i did is i looked at what the insurance does cover... since it doesnt cover water damage.. defect the phone in some way that the insurance will cover. its only if you're in desperate need. there is no way to fix water damage... but i know PLENTY of tricks to soak water out of the phone

take the battery out for a minute, then replace. ushould be okay! good luck champ!