DISH Network UHF/IR Remote Control: switch 21.0 remote from uhf to ir...

you have to go to menu and look for the IR/UHF settings for the remote control and have it change to UHF, so that it would work for both remote!

Hello Witt Thomas,

I can understand the concern and wanting the remote to work the TV Menus. It is possible with our remotes, however it depends on the TV itself. I've seen instances where there are 2 TV's in one house, and 1 will do it, while the other won't.

If you have tried all of the remote codes, and none work, the only other options we have available are to try a powr scan, or teach the remote. This link http://www.mydish.com/support/teach-learning-remote-20-21 can provide the steps on how to teach that model of remote control!

Let me know if you have any other questions.

Tommy Faust
DISH Social Media Representative

Hi, Cheri Torres with DISH Network Customer Service here. We have a few different codes for each of our different models of remotes. I will list here for you the best codes for our more popular models of remotes and the instructions for addressing the remote to the Sharp TV. I hope this information helps and if you have any further questions please let me know!

Remote models
3.0, 3.1, 3.2, 3.4 IR remotes - codes 628, 739, 521, 629, 605, 607, 521.
5.0, 5.2, 5.3, 5.4 IR remotes - codes 628, 521, 741, 605, 607, 739, 629.
4.0 and 4.4 IR/UHF remotes - codes 628, 605, 741, 629, 652, 739, 679, 835.
6.0, 6.2, 6.3, 6.4 IR/UHF remotes - codes 569, 720, 500, 456, 506, 834.
20.0 IR and 21.0 IR/UHF remotes - codes 628, 521, 515, 001, 627, 835, 605.

codes for DISH Network IR Remote Control

bp22911,

It sounds like it may be an interference issue with the IR. Some LCD TV's can cause interference with an IR signal which will cause problems with the remote. Something you can try to fix is disabling the Auto Back-Lighting feature on the TV itself and see if that helps. If not, the easiest way to fix would be to make the TV1 remote UHF.

This would require a 21.0 remote as a 20.0 is IR only. Look on the back of the remote at the top to see what model you have.

With a 21.0 go to System Information. On the back of the remote inside the battery cover is a switch that says IR And UHF and make sure the green 1 is showing. Flip it to UHF and press Record 3 times. The Primary Address should now have UHF in it. Try the remote and see if it works.

If it doesn't or you continue to have problems you can post here or email me at [email protected]

Tommy Faust
DISH Network

Hello, this is Becki Barned, with DISH Network customer service. For this issue, since you have already replaced the remote and have the 5 foot coax cable on the antenna, then at this point, we would want to send a tech out for you. The technician can determine if this is an issue with the receiver box, or can set up a back feed for you. I can help you out with this issue further. You can e-mail me at [email protected] .


Becki Barned
DISH Network Customer Service

jholsinger1,

It sounds like this is TV 1 that you are having this problem with the remote, is that correct? What has changed from when the remote was working till now? Was anything moved like the TV/receiver? You may have some type of interference with the UHF signal. Without getting more specific information, I'm generalizing the trouble shooting steps. Would you clarify if it's TV 1 or TV2. Please post to this site and I will respond back to you.

Ray Calo
DISH Network

nmg55

Not all remote are compatible with all our receivers. Depending on the receiver and remote model numbers, if they are compatible you can readdress the remote to the receiver. I have provided a link for readdressing the remote to the receiver. I hope this helps.

Instructions on how to readdress the remote to the receiver:
http://www.dishnetwork.com/SupportSection/remote-setup
Remotes and receivers models:





222 -
21.0 IR / UHF Pro


222k - 21.0 IR / UHF Pro


301 -
3.4 IR


311 -
3.4 IR


322 -
4.4 IR / UHF Pro


381 -
6.4 IR / UHF Pro


411 -
20.0 IR


501 -
6.4 IR / UHF Pro


508 -
6.4 IR / UHF Pro


510 -
6.4 IR / UHF Pro


512 -
6.4 IR / UHF Pro


522 -
6.4 IR / UHF Pro


612 -
21.0 IR / UHF Pro


622 -
21.0 IR / UHF Pro


625 -
6.4 IR / UHF Pro


722 -
21.0 IR / UHF Pro


722k - 21.0 IR / UHF Pro







Ray Calo
DISH Network

I experienced this problem as well. I have a dual receiver and had issues turning channels on TV2; but counld easily access the volume. After reading the Dish manual, I learned that my TV1 and TV2 remotes connect through different signals (IR = infrared for TV1; and UHF= ultra-high frequency for TV2).

Check your remote to see if there is a UHF logo at the very bottom (under the Dish Network logo). The UHF remote sends ultra-high frequency radio signals to a UHF antenna which is connected to the back panel of the receiver. Make sure that you receiver is properly dusted and then check to make certain that the UHF antenna located on the back of the receiver is positioned straight-up. When the antenna is not correctly positioned it can cause problems with your remote signals.

If you have a IR/UHF remote then the littel white peice go to the switch that tells the remote to send UHF or IR signals. This little white peice will fit on the end or the green board at teh very bottom of the remote, it will slide into place allowing the colored tab to move it back and forth to enable and disable UHF and IR frequencies. These remotes are built very tough, i would say you threw it pretty hard lol. You may need a replacment if you continue to have issues.