Self test says 'check waste toner box' - Kyocera FS-C5030N Led Printer

the top of the waste toner container must be cleaned 100% from the toner because it should be a light sensor that has to pass through it , if its spoiled with toner the light cannot pass through it ,so i recommend you to empty the waste toner container first and wash it with water and drying it well before using it again.

Try to power on the printer without the toner kit and the waste toner box. If the printer stacks again at self test. Next step.... remove one part at time and check if the printer displays any message. First remove the developer unit and power on the machine (normal message "Missing Developer Unit"). Then pull out the fuser unit and power on the machine (normal message "Close Rear Cover"). And finally, remove the Drum Unit and power on the printer (normal message "Call Service 7410").
If the printer still stacks at Self Test, then that is not a good sign. Try to upgrade the printer' s firmware (system + engine). There is a possibility to go further from Self Test.
If it does not, then you have to replace the main pwb.

Remove the full waste toner box per manual. Wear breathing protection as there will be toner dust in the air. Place flat in a work area and remove the 6 screws retaining the black box cover and carefully remove cover with box still flat on the work area. Be careful, the box is full of waste toner powder. Dispose of the waste toner by tipping into waste container, being careful not to inhale the powder. Use a blower or vacuum to remove final traces of waste toner from the box and clean all surfaces with a clean cloth. Place the box flat on bench to inspect the clear sight-glass at the front. Inside will be a black flag which should be down on the bottom of the sight glass. If not, there is still waste toner in the front of the box which needs to be shaken or blown out. Replace the cover and 6 screws and replace the waste toner box in the printer. If error message still says replace waste toner box, then you need to check the sight glass again. The flag must be horizontal at the bottom of the glass or it is not completely empty.

Waste toner motor. Remove the Waste toner box and transfer belt ensure the waste toner box is not jammed up and check the transfer belt toner removal section is OK. Also check the gears on the left side of the waste toner box is ok and the machine gears ok not jammed. could also have a jam in the internal tube that runs the old toner to waste toner box get a tech out to check

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Self Help Product Support Konica Minolta Business Solutions Inc

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Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Did you clean the actually sensors in the copier it self???? Where the bottle goes in to place??? Try that and make sure the clear plastic is clean and turn the main power switch off then back on. Good Luck

Remove the developer and toner cartridge from the front of your unit. This will allow you to take out your drum where your waste toner box is. Once you have your drum with your waste toner box make sure to detach the waste toner box from the drum. Take a damp linen free cloth and wipe down the inside of the drum unit where your waste toner box goes in. Now take your waste toner box and make sure to secure the waste toner box really well to the drum. This has to be in very tight or else the printer will not think that there is a toner box attached the drum and this error will continue to appear. Important thing is to make sure that the toner box is attached really well to the drum unit.

When you open the door to access the toner and waste toner area, you will see a letter "K" on the left side of the waste toner box, and a thumb screw on the right side of the waste toner box. Immediately above the letter "K" there is a raised area in the brown plastic housing. It is between the blue toner cartridge, and the waste oner box. There is a second raised area 2.5 inches at a 225 degree angle below the thumb screw on the right side of the waste toner box.
If you will place your thumbs on the raised areas and your forefingers on the white plastic rear cover of the waste toner box immediately below the raised areas and squeeze your fingers towards your thumbs, the waste toner box will come forward at the top of the box. You can then lift the waste toner box up and out of the printer.
Please squeeze carefully if you think your waste toner box is close to full as you may inadvertently find waste toner all over the place.
The two blue caps on the back of the waste toner box are to keep the waste toner in the waste toner box instead of your carpet.
Installation of the new waste toner box is the reverse of the above procedure. The new waste toner box almost snaps in place.
Here in California waste toner is considered a hazardous material and must be disposed of properly.

If the neck of the waste toner box has toner on it it will think it is full wipe inside of neck stem with tissue.

Turn off and on, does waste message disappear? If it does and you still have jam problem post back and I will help you solve it too