I was watching my tv and suddenly a very loud, sharp POP happen and then the image color went B&W and then very grandual. I cannot get the image back even if I un plug to reset. What can be the cause of this?
Call 877-543-8325 this is an LG Executive call center and they will fix this for free. I have a 50" plasma I bought january 2006 which is out of warranty by 5 months. They faxed me and the LG repair shop a 30 day warranty for my tv to cover the repair. Just tell them you heard a pop and in my case the picture is distorted. All they need is the model number and serial number and they should take care of it. No arguing needed.
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I had the exact same thing happen 2 days ago. I am waiting to get someone scheduled to look at it.
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