When I turn on the TV, it turns on fine and everything and I can hear the sound, but the picture is stuck on one picture that is not the right one. I can hear commercials and commentary and stuff in the sound but the picture just stays the same all the time. Tried turning it off and back on but it didn't help. If I put it on mute or change the volume, the mute symbol or volume thing will come up but that's about all it will do. I can't go to the guide or change the channel or anything. It's just stuck on one channel and one picture but the sound is up to date. Tried turning the directv off from the remote and it didn't work. So I went to the box thing and pushed the power button and nothing happened. Pushed it again and held it for a while and still nothing happened. Nothing I do to it does anything. It won't turn off. Any ideas anyone has about how to fix this problem would be greatly appreciated. Thanks!
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