Toy story mania cannot get past the practice part of Pie shoot or how to get to other games

question edited for a lot more clarity.

This is probably close enough

Techno Gears Marble Mania Genius Instruction Manual

ManualsLib https://www.manualslib.com > ... > Toy
Manuals and User Guides for Techno Gears Marble Mania Genius. We have 1 Techno Gears Marble Mania Genius manual available for free PDF download: Instruction ...

Question edited for clarity.

10894-1 Toy Story Train - LEGO Instructions

Rebrickable https://rebrickable.com > ... > Instructions > 10894-1
The known building instruction files for 10894-1 Toy Story Train are listed below. LEGO Building Instructions for 10894-1 Toy Story Train - BI 3004/8,

LEGO 7597 Western Train Chase Instructions, Toy Story

Brick Instructions https://lego.brickinstructions.com > set > Western_Trai...

LEGO 7597 Western Train Chase instructions displayed page by page to help you build this amazing LEGO Toy Story set.

..

Is it NEW? Return it if in warranty time. you've used it past warranty time? Well, hope you get a better answer like mine, though I doubt it. Toys are designed to las just until warranty is over, even expensive toys, and actually I don't know about any Toy-repair Service.
Now, enjoy this YouTube videos about fixing Buzz:
Buzz Lightyear HOW DO FIX

How to fix broken plastic toys featuring Buzz Lightyear

Buzz Light Year Action Figure

Craft updates Buzz Lightyear repaired pt 1


etc...

For more links do a google search with terms

Youtube repair Buzz

Apparently. See http://www.imdb.com/title/tt1979376/?ref_=sr_4

From the Disney/Pixar Toy Story Mania! opening screen, press the 1 button on Player 1 Wii remote to start.

At the "How many players?" (color palette) screen, point to the number of players (1 through 4) and press the A button.

Point to the desired color for each player and press the A button on the corresponding Wii remote. The player's number will be displayed in the color (for example: 1 in yellow, 2 in purple). Point to the green arrow and press the A button to advance.

At the name entry screen (Mr. Spell), starting with Player 1, point to the letters and press the A button to select. Once Player 1's name has been entered, point to "Enter" and press the A button to advance to the next player.

When all players' names have been entered, you may select from Story or Freeplay mode to begin playing. Freeplay mode will only contain games that were previously unlocked in Story mode. For more information on Disney/Pixar Toy Story Mania! game modes, see the game manual.

Virus ?!!?

I had the same problem. No sound, no music and went to the OPTIONS area while playing and discovered the sound was turned down all the way. I think it was done by my 3 year old. Regardless it took about a month to find this out and multiple internet searches.

I'm not really sure where you could find it, but if your willing to do this .... you should talk to a manager of the store where you guys got the game.... good luck! :D

search to the internet and the toy assemble intruction

go to main menu then options then to controls and it should have a picture of the controlls