My neptune washer is stuck in pause mode I can't set it any any wash mode to wash a load the start/pause light just keeps blinking. Is there any way to reset it or boot it to get it started again thanks Karen

I would go into Service Mode and try to unlock the lid latches. Google this

Neptune TL Washer FAV6800AWW

Go to the 5th post down there is a link to the Service Manual. The Service Manual will show you how to get into Service Manual and unlock the lid Locks. If you can't unlock in Service Mode the Service Manual will show you how to release the washer top from thew base to remove your clothes.

If you need additional help post in that forum for help ; Maytag/Magic Chef/Admiral/Jenn-Air

Check the door switch. I think you have posted twice.
Thanks/Mike

You have a Series 10 machine 1st two digits of your s/n.


Seems like you have the Service Manual or troubleshooting guide.....can't get that from Servicematters any more I feel you have some drive system binding.

I helped a owner on another forum similar problem. Google this "Neptune TL Spinning Issue Will Not Proceed". Did a lot of up front testing in the end he ended up replaceing the Outer Tub Bearings, the Clutch Pulley.

Start by opening the washer lid and see if you can rotate the wash basket with one finger in the CCW Spin direction. There should be only slight resistance to rotate the wash basket CCW. During the 1st water fill of the wash basket the Control Board will spin the wash Basket slow rpm you can enter Service Mode and observe the rpm on the LED console.

Next start a Quick Spin test and note the highest RPM range the machine will spin up to. Looking for Outer Tub Bearing resistance.

I would suggest another DIY forum to work thru this issue if you are going to DIY. This forum is hit and miss we posting pics and e-mail notification for support......Rich

First try unpluging machine for 5 minutes then re-plug-in and this might reset the computer.

control board bad

hit the pause button twice

Control Lock To avoid having someone accidentally start or stop the washer, press Options and Select at the same time and hold for 10 seconds until “LOC” is displayed alternately with the estimated cycle time. To unlock the controls, press Options and Select at the same time and hold 10 seconds until ”LOC” is no longer displayed.

plug a light into the washer outlet to check for elec current at this point before anything else.

ck to see if any water in drum if so possible pump clogged ..remove bottom panel pump will have clean out port with large knob turn counterclockwise ..expect flood if water inside but can't be helped if washer is on pedistal open drawer and try setting bucket underneath and have towels handy..after cleaning reinstall port cover and try again..if no water in tub try unplugging hold power button down 20-30 secs and reconnect still have problem door can be unlocked by removing bottom panel and pulling small tab just below lock assembly from underneath

i have maytag neptune wash,modelo mah5500bww,my problem is: no starting,flashing start/pause button,after ten minutes is off.And now is ready for start when press start/pause button