We are talking about a FAV6800A or FAV9800A machine correct?
You will need the Service Manual for reference. Sears Parts Direct for reference.
If so it sounds like you have a stuck Water Valve or a Pressure Switch malfunction that never signals the Control Board of wash tub water level. And or a possible drain pump/drain line clog. I don't think you have a Drain Line issue because you don't report an ND error code for no drain.
Are you up for troubleshooting to DIY the repair?
If you unplug the washer does water continue to flow which requires you to shut the water valve to the washer? If water doesn’t flow I would next step you through how to check that the Pressure Switch is signaling the Control Board to turn off the 120VAC to the water inlet solenoids on proper water level fill.
Before we go any further let’s hear back from you.
I own a FAV6800A and I'm very familiar with troubleshooting and resolving issues with both it and the LCD version the FAV9800A.........Rich
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