I have just experienced the same problem with the lens jamming. I bought it for my wife having been impressed with the EX-Z500 my daughter bought. She had the same problem last year and paid for an expensive repair, then I found that her partner's sister had also bought one and.......you've guessed it...the lens jammed on that one too.
So that's another three Casio EX-Z500 digital cameras to add to your list of Casio generic lens jamming problems.
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