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Dear Sir,
Our copier Ricoh aficio2015 have a problem the display shows the message " Follow Instrctns in right cover to remove" and we can not take copy at all.
Please advice to troubleshoot this problem
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ok mate. when you open the right cover, there is a registration roller on the side. the registration roller is black one. it is visible from the side. rotate that roller and the paper should come up. rotate that roller with hand.there is a small piece of paper stuck below that registration roller which is not visible.
ther is a paper jam in the machine, open the side cover and remove the paper jam, if the paper is not visible then there is a small piece stuck somewhere.
The used toner is stored in the Transfer Belt assembly on the right door that you open to remove a jam. Remove one spring on each side and release the catch while gently lifting up on the belt and roller assembly. It swings 90 degrees up from the rest of the assembly. There are 6 screws that hold a cover on the lower assembly. remove it and dump the waste toner. *** VERY MESSY*** have a vac on hand. Not a shop vac unless you want toner clouds floating around the office. If the six screws aren't present, dump the toner out of the **** between the mylar-rubber blade and the lower assembly. once this is done, the message will clear.
Hello sir; This error code is indicate video process error, may be can be reset, the procedure as follow;
press "clear mode", "107", then press and hold down "clear/stop" key for about 3 sec., until SP menu display, touch "copier sp" on screen, enter 581002 then press 1, then turn power off and back on. see what's happen. good luck !
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