Anonymous Posted on May 28, 2010

Kyocera FS - 3900DN creases the paper

Kyocera FS - 3900DN produces a crease on every sheet of paper often the whole length, I have looked extensively for a small paper jam but have found nothing

Anonymous May 28, 2010

Is the crease in the centre of the page or at the sides?
Anonymous May 28, 2010

The crease is on the right had side of the paper

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Anonymous

Expert 241 Answers
Posted on May 28, 2010

Anonymous

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If even a very small piece of paper is in the paper path it could cause this issue. You may need to have a technician take the printer apart to see what the cause is. If you can indicate exactly where inside it may be causing the paper to crease it would indicate whether one of the rollers is causing the issue or not, you may have a roller that is needing to be replaced. If you haven't had your printer looked at by a technician in a while it may be time to get a maintenance cleaning done which would resolve your issue and also indicate if there is any major problems going on with your printer.

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