When you press the button to select the right cycle the time comes up, you press start you can hear the door click to lock but then nothing happens!! either the code F12 comes or it says 'door' even though the door is fully shut

It may be a micro switch that is not engaging. Try pushing on the door to see if that solves the problem. If so, put in a spacer to push the switch more.

There should be a way to enter the washing machine into service mode to view an error code. Check your user manual and then you should have your answer!

You're start/pause button should pause the cycle, cancell should completely cancell. After pressing the Start/Pause within a cycle, the door lock may require time to unlock as indicated by the lock light on the panel.

Did you tried with different load?
It could be the control panel which is not to cheap.

Hello chuckthom980 - Typically EBE indicates that there is an issue with the console control. Contact a professional to have the main control board replace.

Various control lock features on differing models:

Press the end of cycle signal button for 3 seconds

OR

To reset press the DRAIN/SPIN button and hold it for 15 seconds.

OR

Press and hold the END OF CYCLE button for 15 seconds to reset the control.

OR

Unplug washer
Remove lower kick panel
Reach up and locate bottom of door lock switch
Grab the teardrop shaped tab
Pull gently till yall hear a click
The door will be opened

OR press options and select for 10 secs till LOC is no longer displayed

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Open and close the door.
The door has to be opened between wash cycles.
Check the door switch/lock unit
using the diagnostics listed below.
If door is locked, Drain the unit.
Check wire harness for connections.
Check the touchpad/LED assembly.
Starting the test mode:
Close the door
Press Control On button
Select the DRAIN/SPIN cycle
Select NO SPIN by pressing the SPIN SELECT button,as needed,
Push Prewash Option button 4 times within 5 secs.
C:00 will show in the display.
To advance to the next step
Push Prewash Option button 2 times.
Here are the codes:
C:00 check door lock system actuator
C:01 Check cold water inlet valve flowmeter
C:02 check dispenser motor
C:03 check hot water dispenser
C:04 check basket rotation MCU,Motor
C:05 check heater sensor
C:06 check Drain pump
C:07 check Motor or motor control unit
C:08 check Motor, MCU control

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

sounds as if its a door latch/lock issue, not recognizing the door closed will simply beep 3 times when the start button is depressed. try unplugging and replugging after 2 min.

Press 'control' + 'pause:lock' +
'temperature' for 5 seconds
OR
'end of cycle' for 5 seconds. Tell me which worked & rate me pl.

First of all, does the washer make a distinctive "click" when you push the START button? This is an indication that your door latch is locking (or at least making an attempt to lock). Normally, however, the display would have an "fdl" fault code indicating a door lock failure if it were bad. I have seen the latch go bad and not register a fault code, though. You can perform this simple diagnostic test to see if any fault codes register: 1. Select DRAIN/SPIN 2. Under SPIN SPEED select NO SPIN 3. Then, under OPTIONS push the PREWASH button 4 times. You should hear the door latch click then "C00" will show on the display. The washer will begin a series of tests (C01...C05 - depending on options and model) by testing the hot and cold fill valves, the various dispenser compartments, followed by tumble, drain and spin. If there is something wrong the diagnostic test will abort and a fault code will be displayed. The washer usually beeps when it displays a fault code. If you attempt to perform the diagnostic and the display momentarily flashes after you press the PREWASH button the fourth time and goes out, this can also be a symptom of bad door latch. You need to perform these simple steps first in order to further diagnose. Let me know what you come up with.