Auto feed starts but stops before it feeds the paper. How do fix this problem. How do I take the Auto Feed apart to find the problem. The rollers start then shut off before the paper start to go into the feeder.

If the paper feed rollers are not clean, they may slip and cause paper feeding problems.
The problem may be alleviated by performing paper feed roller cleaning.

1. Open the Printers folder.
- For Windows XP Home Edition Click/Select "Start," "Control Panel," "Printers and Other Hardware," and "Printers and Faxes."
- For Windows XP Professional Edition Click "Start" and "Printers and Faxes."
- For Windows 2000/Me/98 Click/Select "Start," and "Settings," then "Printers."
2. Right-click the icon of the printer for paper feed roller cleaning, and select Properties from the displayed list.
3. Click the Maintenance tab and click Roller Cleaning. 4. Remove all sheets of paper from the auto sheet feeder, and click OK. 5. Confirm the message to be displayed, and click OK.
Do not try other operations until printer's operation completes.
6. When the printer's operation is completed, follow the confirmation message to load three new sheets of A4 or letter-sized plain paper in the auto sheet feeder
7. Click OK.
8. Confirm the message to be displayed, and click OK.
Do not try other operations until all the three sheets are ejected.
Memo: The printer prints nothing on those sheets.
9. When all the three sheets of the paper are ejected, paper feed roller cleaning is completed.
10. Click OK.
Performing Roller Cleaning is completed.

You need first to take the printer apart and clean the rollers and make sure no foregn object is causing the problem and after that after cleaning and still have problem reller replacement maybe needed....

There are some small plastic pieces in this feed that can do this. This is an older machine, the whole top feeder can be replaced for $150.00 Its $100.00 dealer cost. And they will want an hours labor.

If that doesnt sound good I would buy a new machine.

It is fixed, I think. My husband worked on it today and had a look inside the printer with a flashlight. He found a plastic tack had dropped in the rear of the printer, down in the rollers! So he fished it out & we seem to be up & running!

Thank You! Joann Gabriel

Have you still getting the problem, have you done cleaning of Cartridge, its nozzle and Contact strip.. then cleaning of Printer roller or carriage rack.. Do a Service of it or get it done by Technician.

Also check the feeder tray.. to grab paper one by one by printer.. Manually

Take all updates for printer and OS.

If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.

1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).
   
   
2. Press the <Menu> button.
   
   
   
   
3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.
   
   
   
   
4. Use the right / left cursor button to select [Maintenance], then press <OK>.
   
   
5. Perform the paper feed roller cleaning three times.
   
6. 1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.
      
      
      
   2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)
      
      
7. Check if the paper feed roller cleaning procedure resolved the issue.
   
8. 1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
      
   2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.
      
      
      
   3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)
      
      
9. If paper is not fed properly, repeat step 6 up to three times.

If the machine sees the ADF ( auto document feeder) but does not feed the paper? Does it try to feed the paper? Does it pull the paper is a little and jam? If the machine sees the ADF and it starts to feed the paper but jams --- clean the feed rollers/ tires with rubber restorer or a high alcohol base cleaner. Also a mylar could be pulled into the paper path blocking the feeding of the paper. Take a thin piece of cardboard ( like the devider in a case of pop) and slide the cardboard about 3- 6 inches into the feed just past the feed roller. Gently pull back out and try to feed paper again. If those do not work and the machine does see the ADF, you may need switch, sensor, actuator or feed motor.

clean the rollers with alcohol. this will renew the rubber and clear up the problem

Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.

1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.
   
   
2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.
   
   
3. Press the <HOME> (A) button.
   
   
   
   
4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.
   
   
5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.
   
   
6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.
   
   
   
   
7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)
   
   
8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.
   
   
9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.
   
   
   
   
10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)
    
    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.
    
    

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF

The above illustration shows a PIXMA MP500

Cassette


The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

Check the feeder roller inside the printer for any foreign substance stuck to the roller, this may cause it not to grip properly. You can also try a few sheets at a time and make sure the paper tray is gripping the paper, but not too hard. If this fails, the roller may be out of place somewhat, try to reposition it. Let me know how you get on.