The problem is that the universal remote is not sending the correct IR signal to your units IR receiver, regaurdless whether or not you turned the captions on with the universal, it is unable to send the signal to turn them off, if you have a menu button on your unit you could try accessing the closed caption option that way, alternatively you can do a system reset, if you can access that menu option, you may need to do a tv retune to get your stations, but the closed captioning should be off. I hope this helps. Good luck.
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