Dear sir,
As per discussions held with you i am attaching herewith the bill
bearing number T12/519 dated 19.07.09 from E ZONE-
BANGALORE(KORMANDALA)and its charger which is under warranty period is
not working.I went to m/s sharda computers at 45,mahesh colony jaipur
but they have expressed their inability to entertain my complaint since
the above bill is not bearing serial numbers of the laptop.
The details of laptop under above bill is as under:
Model:acer aspire 5738-643g32Mn
S/N.LXPAKOX0049222FBC12000
SNID -92219552120
The service centre at jaipur has advised to get the serial number
endorsed on the bill along with affixing seal of the dealer which is
not possible for me to arrange since right now i am in jaipur.
I therefore request you to please advise the service
centre at jaipur m/s sharda computers,mahesh colony,tonk road,jaipur
with the advise not to harrash the customers for no faults of them and
repair/replace the charger at once.
I have tendered the charger at their service centre at jaipur with the
condition to pay the charges if the information furnished by me found
to be incorrect at any point of time and to attend the same immediately
with/without getting confirmation from the dealer/acer service centre
I further wish to give feed back to you please advise the dealers to
endorse the serial number on the bills in future to each and every
customer so they may not face the problem like me.
Kindly reply/confirm having redressed my grievances/complaint by return
e mail address as mentioned below.
Richa Agrawal
D/O mr.m.c.agrawal
29-b,kirti nagar,tonk road,jaipur
0141-2712388
09462119372
[email protected]
CC:Acer service centre with the request please note that the call lock
number is 060910-507,earlier call locked no.is.052910-390.Please also
advise the dealers to understand the genuine grievances of the
customers so as to save the reputation and image of the company and in
this competitive era where survival of the fittest and after sale
services is one of the important aspect attached with the sale of an
item. further please note that the DELL brand is providing after sale
services at the doorstep and we can find the difference in services
since one other brand of notebook with us is of DELL.please introspect
and take feed back and update accordingly.
The Computer Zone
(9828224899,9829081513)
Authorised Laptop Service centre jaipur dell,lenovo , sony , acer, asus , hcl ,HP , Compaq, gigabyte, Benq
INTEL PRODUCTS,COMPUTER PARTS,LAPTOP ACCESSERIES, PERIPHERALS, NETWORKING,AND UPGRADATION & TOTAL COMPUTER SOLUTIONS UNDER ONE ROOF.
CONTACT: Tej Prakash/Chetan Prakash Srivastava
Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road,Sanganer,Jaipur.
Phone:0141-2720175,
Cell: 9829081513,9828224899.
Website:www.thecomputerzone.in
Email: [email protected]
[email protected]
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THE COMPUTER ZONE (9828224899)
Authorised Laptop Service centre jaipur dell,lenovo , sony , acer, asus , hcl ,HP , Compaq, gigabyte, Benq
INTEL PRODUCTS,COMPUTER PARTS,LAPTOP ACCESSERIES, PERIPHERALS, NETWORKING,AND UPGRADATION & TOTAL COMPUTER SOLUTIONS UNDER ONE ROOF.
CONTACT: Tej Prakash/Chetan Prakash Srivastava
Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road,Sanganer,Jaipur.
Phone:0141-2720175,
Cell: 9829081513,9828224899.
Website:www.thecomputerzone.in
Email: [email protected]
[email protected]
I'm sorry but this is not the place to post this message/letter of yours.
You indicated that your Blueparrott B150 stopped working. If your headset is displaying an indicator light when it is plugged into the charger the battery is receiving power. If you remove the headset from the charger and it will not turn on or function properly there could be an issue with one of the control circuits.
If you don't receive any indicator lights while your headset is plugged into the charger the charger fuse may simply need replacing. My first recommendation in this scenario would be to try the other charger that came with the headset. All Blueparrott Headsets come with both AC (wall) and DC (car) chargers. Replacement fuses for the DC (car charger) can be purchased at almost any automotive supply store. If you unscrew the knurled ring at the tip of the charger the tip will come off for fuse access (NOTE - be mindful that the tip is under spring pressure). Replacement chargers can be purchased on line at www.vxicorp.com.
If one of the control circuits is the issue the headset will need service. The VXi, Blueparrott B150 has a two year repair warranty from date of purchase. Please call our After Market Services Department at 800-742-8588 x2011 to obtain a return authorization number (or RA#). After you have received your RA# you may send us your headset to us via any means you choose (prepaid) with your RA# marked on the package, please include a copy of your invoice or receipt. If you do not have a copy of your proof of purchase we use the production date in the serial number as the warranty default start date. If the headset is in warranty the After Market Services group will either replace your unit with like new product or repair your headset as necessary. In either case, our goal is to turn the unit around for outbound shipping in two business days (please note this goal can be affected by volume at the time your unit arrives).
We hope this information is helpful to you. Feel free to visit us on line at www.vxicorp.com
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