Harmony 890 i have a harmony 890 remote. the remote works when i point it at my directv box in the kitchen, but does not recognize commands if i use it and don't point it at the box. any suggestions?

Hi. Try learning the power commands for your Vizio TV from the original remote. The power commands that the Harmony remote is using may not be correct. The following tutorial by Logitech will assist you with this.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9605


Regards,

D

Hi. This error means that you are using the wrong Activity type for your DVR. The following link has the solution from Logitech.
http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/12359/kw/none%20of%20your%20devices%20change%20channels
Hope it helps.

On the remote, press "Devices" and then select the TV. There should be a command on the LCD screen that is called somethine like Zoom, TVZoom, or a ratio such as 5:10 (the numbers could be anything). If not, test all of the commands. One of them will fix it.

My Harmony remote sends a command multiple times on a single button press
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3863

Try the information in the link above. If this does not work, I would suggest calling or emailing Logitech for more support.

Hi. A lot of DirecTV remotes actually use UHF, which is a form of RF. The Harmony remote can only send and capture IR (infrared) commands. Make sure you have your DirecTV device set to receive IR, and if you have an IR remote, or can set your remote to IR, then it will work.

Probably your remote is dead. I wuld call Tech support for a warranty replacement if you are still in the 1 year warranty.

You DirecTV device may have been reset ack to RF. You'll have to make sure the device is set to accept IR commands in order for the Harmony remote to work on it.

This link will help you.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12985

-D

Most DirecTV receivers are able to be controlled with IR (infrared) or RF (Radio Frequency) signals. DirecTV receivers are usually set to be controlled by RF.

To control a DirecTV PVR / Satellite, it needs to be set to respond to an IR Remote:
1. On the original DirecTV remote press the Menu button
2. From the Menu press Select on Settings
3. Select Remote from the left menu
4. Press Select on the IR/RF Setup button
5. Use the Up or Down arrows to change from RF to IR
6. Press Select to save

Note: Some models of DirecTV may have different steps to enable IR. You may need to refer to your user manual


Harmony Remotes only control IR signals. so this is not the issue. The Harmony Remote should control the tv. the original remotr needs to be tested for IR or RF.

The device we are working on that is not being controlled by the Harmony Remote could be operating on RF (Radio Frequency) signals. Harmony Remote can only control the devices that operate on IR (Infrared) signals. Most devices that work on RF signals can be changed to operate on IR signals, and this usually could be done by changing the remote control command mode to IR from RF.
Please follow the steps listed below to test to see if the device is being operated on RF or IR signal:
1- We need to use the original remote for that device to complete this task
2- Using your hand or a thick and wide object (wall, pillow, book...), cover the top part of the original remote. In other words block the direct positioning between the original remote and the device.
3- After you cover the top part of the original remote (or used an alternate way to block the direct communication of the original remote and the device), try pressing the buttons on the original remote to see if it can still send commands that can be received by the original remote. You can try powering on/off your device using the original remote when the original remote is being blocked by your hand or another object.
4- If you still can control the device using the original remote without a point of sight, your device is being operated on RF signals. If you cannot control the device without a point of sight, then it is IR operated.
5- If the device is RF operated, please change the command receiving mode to IR rather than RF and test the Harmony Remote.
6- If the device is IR operated, please contact us again by replying to this email and let us know if none of the commands or some certain commands are not working for that device.

You can usually find the information on how to switch the device to be operated on IR signals rather than RF signals, through the user manual for your device, or by contacting technical support of the manufacturer for that device, or even sometimes reaching the information simply by doing a basic research over the internet.