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Anonymous Posted on Jun 13, 2010

Following a System Restore on my Dell Inspiron it has come up with windowsroot system 32 ntoskrnl. The computer was not supplied with the full Window's XP home edition CD, just a Dell reinstallation CD which does nothing at all. I have used the same date on System Restore before without any problems at all. How do I get round this?

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  • Posted on Jun 14, 2010
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Try clearing all the points and perform system restore.

To clear existing restore points
1.
Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.
2.
Click to add a check mark beside Turn off System Restore on all Drives, and click Apply.
3.
When you are warned that all existing Restore Points will be deleted, click Yes to continue.
All system restore points are deleted. Now you should manually create a restore point.
1.
Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.
2.
Click Create a Restore Point, and then click Next.
3.
Name your restore point.


To use System Restore to restore Windows XP to a previous state, follow these steps:

  1. Log on to Windows as Administrator.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
  3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
  4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
  5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
  7. Click OK.
If you successfully restored your computer to a previous state, and the computer is performing as it should be, you are finished.

If the restore process completed successfully but the computer is still not performing as you want, go to the "How to undo a system restoration after you perform a System Restore" section. If you received an error message and the restore process did not finish, or if you cannot run System Restore, go to the "Next Steps" section.


How to undo a system restoration after you perform a System Restore loadTOCNode(2, 'moreinformation'); You may have unintentionally restored Windows XP to a previous configuration that you do not want. To undo the restoration, follow these steps:
  1. Log on to Windows as Administrator.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
  3. On the Welcome to System Restore page, click Undo my last restoration, and then click Next.

    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
  4. On the Confirm Restoration Undo page, click Next. System Restore restores the original Windows XP configuration, and then restarts the computer.
  5. Log on to the computer as Administrator. The System Restore Undo Complete page appears.
  6. Click OK. You can now run System Restore again from a different restore point.

For additional information about System Restore,
  1. Click Start.
  2. Click Help and Support.
  3. Type system restore in the Search box, and then press ENTER.

Donna Sander

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  • Posted on Jun 13, 2010
Donna Sander
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If you get that message every time you run system restore, that restore point is no longer any good. You need to try a different restore point on a different date. System restore is NOT meant to be a backup. You need to be running a backup of your computer if you don't want to lose your data. Hopefully you will have another restore point, possibly earlier than the one you used, which is good. If you need to reinstall windows, you will need to get a disk. You can send me a message if you need one.

  • Donna Sander Jun 15, 2010

    There is another fix...and I say at this point if your system restore points are corrupt go ahead and delete them and start fresh. But that's not the fix...



    The fix is the windows system file checker...



    If you have Windows Vista or 7 you need to start the command prompt in administrative mode...go to START, ACCESSORIES folder, then right click on the COMMAND PROMPT, and and click on "run as administrator"



    If you have XP, just start the commmand prompt from an Admin account (it's in the same folder)



    After that, type sfc "space" /scannow (don't spell out the word space, just put a space) at the end of the prompt that comes up, and press enter..



    Let the program run it's course until it's done, and don't do anything to your computer while it's running. It doesn't take too long..



    This will scan your windows system files, and replace anything that should be there that's missing.



    If it fixes it....create a new restore point when you are done so you have a good place to come back to. If it doesn't, please post back.



    If this post has been helpful, please vote.

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