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Our Asko W640 has a broken door latch. We replace it, but it could'nt shut. We suspect the broken bit is left in the machine. How can we take out that bit? Thank you
We replaced the striker. Part of the broken striker might still be in the reciever. We want to know how to repair or replace the reciever.We replaced the striker. Part of the broken striker might still be in the reciever. We want to know how to repair or replace the reciever.
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You can open the door manually:
Open the filter flap at the bottom left of machine- you will see a red loop attached to the machine by a screw- remove this screw and pull down on loop- door will open.
If you go to www.asko.com.au, click on "customer care", then "manuals", and type in "W640" in the "Search product" box, you can download the entire manual for your machine. Chapter 13 has picture showing how to manually open door.
However, if the machine is tripping the power when switched on, you obviously have some electrical fault in machine, which will require the attention of a technician. At least you can get the clothes out though!!
Happy fixing!!
Hi, I am in NSW, worked in Sydney branch until 2005, now run service business in Blue Mountains.
I posted that solution as a bit of fun, stumbled upon this site the other day while researching reviews of other brands of white goods and the problems people have and complain about.
Which state are you in and working for? I am happy to share ideas etc,,,do you work with other brands as well, or soley Asko?
TEMPERATURE - CELSIUS OR FARENHEIT If you want to change the temperature indication from Celsius (C) to Farenheit (F), proceed as follows: Turn the main switch, off and turn it on again. Press the Enter button five times, then press the P2 button five times. These ten times must be completed within fifteen seconds. Within three seconds after pressing P2 the last time, use the < > buttons to select temperature indication.
If you get the water fault after checking the lower drain, you may need to remove the drain hose in the back. Usually there is a dime in the hose or the hard part right before the hose.
see if there is a blockage in the level switch. the switch operates on air pressure within the dip tube and the diaphragm in the switch. there may be a spider's nest in the tube or a wasp's nest in the tube.
type in manuals on your browser bar and a list of sites will come up click on one,type in your details and you should get a pdf file to download your manual, good luck
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