SAGEM MF 5461 HSYNC printer error and Fuser Temp error
SAGEM 5401 / 5461 “PRINTER ERROR FUSER TEMP”
According to SAGEM this fault is caused by an incorrect operation of the fuser unit – the
machine did not heat up in time.
Solution:
Follow the keystrokes set out below, do not worry about what is on the display unless
stated to check. All letters referred to are for the keys on the alpha key pad to the right of
the control panel, under the plastic flap.
For the 5461:
Press down arrow, *, #, ok, 1, ok, stop (red button),
Press down arrow, #, T.
The machine returns to the error code. Switch the machine off for 10 seconds, switch
back on. If successful the machine will warm up and come ready.
Press down arrow, *, #, 0 (ZERO), ok, stop.
For the 5401:
Press down arrow, *, #, ok, 1, ok, stop.
Press down arrow, #, look on the display, press up arrow until “T>>PRINTER” is
displayed. Press ok. The machine returns to the error code. Switch the machine off for 10
seconds, switch it back on. If successful the machine will warm up and come ready.
Press down arrow, *, #, ok, 0 (ZERO), ok, stop.
If this is a recurring problem the firmware on the board may need to be upgraded, or there
is a physical fault with the fuser unit. Low voltage / power surges in the supply power to
the machine may also play a part in the occurrence of the error.
The firmware needs to be version 1.10.
To check the firmware version do the following:
5461:
Press down arrow, *, #, ok, 1, ok, stop.
Press down arrow, *, W
Firmware version is displayed. Press stop to clear screen.
Press down arrow, *, #, ok, 0 (ZERO), ok, stop.
5401:
Press down arrow, *, #, ok, 1, ok, stop
Press *
The trace lists will be printed, firmware version is after PRT, as in example below.
In this example, the printer firmware is: PRT V 1.5
It is older than V 1.10 and the printer firmware need to be upgraded.
The firmware can only be upgraded at Copy Type Electronics or at SAGEM in France.
Therefore the entire machine will have to be returned to us for the upgrade.
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