No Disk When I try to play a DVD, operation seems normal, the unit makes a slight noise like the disk is rotating and "Loading" is displayed. Then after about 30 seconds the message "No Disk" is displayed. Then just the Polaroid screen is displayed. I have lost the remote control but surely the unit will play using the front panel buttons. One thing, only the remote is named as having a Setup Button in the manual but the unit has no such button.

See if unit has a reset to factory defaults. Also check with Kenwood. If not results are achieved unit needs replacement

Crutchfield Car Stereo Speakers Home Theater Pro Audio 4k TV

I would try a lens cleaner before doing anything else.

This noise can be casued by two things:

1) The tray is not completely in the loaded position and the "clamper" is rubbing. Replace the loading belt and the loading sequence will complete and the noise should stop.

2) The "CD table" that is part of the spindle motor assembly has slipped a bit. This will make the CD/DVD ride too low and strike the lower tray support. This will require that the table be "re-aligned" to the proper height which may not be possible on your model without special measurement equipment. The height is critical to proper operation of the unit.


Try replacing the load belt first and report your results.

Thanks,
Dan

If when you insert the disk you hear a whirring and clicking noise, CD spins, and does not read, then that is a problem with the DVD lens.

The DVD lens try to focus on the DVD track, by moving lens pickup and spinning the disk, but cannot read the tracks because the lens is dirty or defective.

Try first cleaning the lens with a DVD cleaner disk. And also if you can see the lens from the outside try blowing some canned air on it.

If this still does not help, then the lens pickup may be faulty, in this case you often replace the whole DVD drive unit inside the DVD player.

open it and check for a broken part in one of the gears that operate the drive. if the unit is under warranty, take it back rather than try to fix it.
either something is in the mechanical portion of the unit, or it is badly worn.
i would suspect a broken part from the noise issue/ clicking sounds.
the read head runs on a track and could be jammed up, unable to run to access the directory of the disc. inspect what you can get to, and hopefully that will be a simple fix.
good luck
mark

By this time I figure most peoples warranties are expired. So give this a try:

1 Open the case.
2 Turn the unit on and load a disk.
3 On top of the disk transport, you will see a black disk trying to spin as it reads the disk. You might notice that it is a bit quite as the display goes to 00H00M00S. It should be fast and a bit noisy.
4 Try loading a disk again, except this time, try to help that little black disk spin. It might take a couple of attempts, but I was able to get my 2910 working again.

The last year I've had to do this 2-3 times. But it works. From what little I have read, it may just be an issue with lubricating the right part with the right oil. I've narrowed my choices to PTFE 3n1 oil, Lithium oil, or silicone oil.

now I just need to find the right places to oil.

There should be quite a bit of noise and speed

you have dirty lens, try to cleaning with 100% cotton buds. or you have damage laser eye, or broken flex ribbon wire, but first you have to do is to cleaning the lens with cotton buds.. if not reading after you clean the lens! change the laser eye and flex ribbon wire.

cheke rotation of the disc .suppose it"s slow speed or not rotate change the motor . before do this make sure the tray is in loading position . if ok proced the above suggetion. if not check the tray loading motor, belt and related things best of luck do with care by.

Had similar problem. Found the disk was not rotating. Adjusted the torque on the hold down screws of the drive unit allowed the disk to spin. Still had some motor noise, but DVD would load.

here is the link to the user manual, troubleshooting and venturer support contact details; http://www.1800customersupport.com/products.aspx?view=93&p=43&sc=5&sn=Portable%20DVD%20Players&pn=DVD%20Players%20and%20Recorders Hope this helps, please post again if not :)