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My lens is stuck in the open position. I tried new batteries. When I push the power button I get a little beep, The Cyber-shot screen comes on and immediately disappears.
Lens stuck open...camera will turn on, screen displays for 3 seconds....3 beeps...camera shuts off (can see 'Standby" in display)...new batteries...Panasonic NiMH.
The lens is stuck in the open position and inspite fo changing the batteries 3 times cannot get the camera to work. The status light flashes if I press the on/off button but the instruction manual does not indicate what this means. I'm off to Paris in a couple of days and would appreciate an immediate response
the repairs take time and probably wont be ready before you leave so thats why I supose new camera is the best choise.the repairs take time and probably wont be ready before you leave so thats why I supose new camera is the best choise.
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The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Hope
the advise is useful. Please do not hesitate to let me know if you need any further assistance.
Double check you put in the batteries in the correct direction. This has happened to me before and usually when new batteries are put in, just push the on/off button again and it will close lens and go back to off position.
try little rubbing alcohol around outer surface of lense this should loosen up the sticky ness of it
remove the memmory card and turn on this should reset camera
i have just had the same problem. mine was stuck open, i gave the lens a slight twist and heard a bit of a crack. i switched it on again, now it is ok.
I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.
If it does try grabbing hold of it and twisting it slightly while trying to push it back in a correct position.
These camera models do not have lens units available as a service replaceable part and you take it back to the manufacturer they might give you discount on a new model.
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