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Hi, The water tray on the machine is probably broken where it connects to the motor. I have the same problem, and am trying to reach Greenway to see if I can get a replacement part. this seems to be a common problem with this ice maker.
I had the same problem with my machine bought from Costco - did you know that Costco will refund or exchange your item no matter how old or how long out of warranty?
They pledge to make you happy or you can have your membership money back.
we took our 28 month old Blue ice model 80533 ice maker back to Costco and got a full refund and then bought a brand new one. The new one was £30 more but when we complained and then threatened our membership (they did not want to do an exchnage as it was more expensive now) they relented and gave us an exchange.
we understnad from friends that it could eb 10 years old and Costco will still refund your money, so try this.
I have had the same problem with two different portable ice makers, the ice tray inside is broken so you will have to send it to them and get it fixed. Hopefully eventually they will make the tray out of a stronger plastic.
there is a little sensor inside on the top right, it is a little wire if there is anything on it it will not work, i took at small pair of pliers and gently cleaned it
go to Http://www.catering-machines.com they have full list of spares or parts for Musso stella.
All parts for the musso ice cream machine including lid, motors, gear wheels, gearbox, musso paddle Musso serial numbers start L1 = Musso piccolo L2 = Musso stella L3 = Musso Club L4 = MUSSO CONSUL.
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