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Posted on Apr 24, 2017

I have a HP PSC 2400 Photosmart Printer - scanner problem

I have a HP PSC 2400 Photosmart Printer. I tried to scan a document into a PowerPoint file and the scan seemed to freeze up. It appears to be stuck in the queue. I cannot get it to cancel or print. I have checked the queue and nothing is there to delete but the printer/ scanner still seems to be trying to do something (the green button continues to flash). How can I correct this problem and get my printer to working again? I have tried disconnecting the printer from the power source, waiting 30 seconds and reconnecting. I have tried restarting the computer. Still no good.

5 Related Answers

Anonymous

  • 57 Answers
  • Posted on Nov 22, 2008

SOURCE: Can't cancel documents in the queue

Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

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Anonymous

  • 1605 Answers
  • Posted on Jan 29, 2009

SOURCE: Docs in queue won't cancel so I can print another document

turn of the printer and unlug the data cable.
go to start>>printer and faxes, open the printer queue and deleted the job.
plug in the data cable and turn on the printer

Anonymous

  • 477 Answers
  • Posted on Feb 23, 2009

SOURCE: Can't cancel print file

hello, unplug your printer and restart your computer. turn your printer of and reconnect it to the computer when the computer have restarted. then turn on your printer and I think your queue should be empty.

Anonymous

  • 23 Answers
  • Posted on Sep 25, 2009

SOURCE: I had my printer (hp psc 1200 series) try and

You need to go ahead and simply refresh a service known as "Print Spooler"

here's how you do it..
for Windows XP:
>> click on start
>> click on run
>> type in " services.msc " and hit enter
You will see a list of service names alphabetically arranged on the right hand side..
From there look for the service name "print spooler"
>> right click on it
>> click on stop
wait for 10 secs
>> right click on it again
>> click on start..
>> restart the computer..
>> you will find your document deleted :)

plz rate if you find it helpful. thank you

s_4u_11

sandip panchal

  • 535 Answers
  • Posted on Nov 14, 2009

SOURCE: I can't delete a document in the queue for

remove usb cable from the printer then try to cancel it then after switch off your printer then after trying to cancel if problem occurs then u have remover your printer driver and reinstall it

Testimonial: "thank you very much "

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How do I scan a manual on my HP Deskjet 1055 All-in-one and make it one file? or How do I upload many files to this site?

You cant use the document feeder because the manuals are bound but if you save them as pictures and put them in powerpoint you can make them a pdf
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My old hp flatbed 2400 scanjet cant scan documents to pda format

I think you mean PDF format.
You need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF.
From your computer SCAN your document then click on File - Print and select thePDF writer as the printer device. Then name and save the PDF file. To download Cutepdf PDF printer driver (freeware) click onthis link :- http://www.cutepdf.com/
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I have never scanned a document before. How do I do it? I press scan and nothing at all happens

Hi Briggs,
Firstly make sure HP Photosmart 3.5 is installed: The link the manufacturer is here: http://www.hp.com/united-states/consumer/digital_photography/free/software/index_ww_eng.html
After Install: 1: Open HP photosmart .
2: Click "Get images."
3: Choose "From Scanner."
4:. Select your scanner.
5: Choose your prefered settings for the scan. (e.g black and white, size.. etc)
6: Then click Scan.

It will be scanned to WIN XP: Desktop or WIN 7: Libraries\Documents VISTA:My Documents.
Let me know if you need anymore help. =)
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I can't get my scanner to work it says try starting scan from put

First you have to load the scanner (twain driver). Then load the scanning software. Then plug the printer/scanner into the usb port on the pc. The pc should then recognize the scanner. You might have to turn your pc off then on again to recognize the scanner. Then try to open the scanning software on your pc and put the document on the scanning glass and press the aquire/scan button on the software. Hopefully, that should work.

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

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Hp psc 1210v all-in-one printer, scanner, copier will not scan

CHECK BELOW OTHERWISE GO TO HP WEB SITE AND LOOK FOR THE DRIVER SUPPORT TO DOWNLOAD.


Scanning
Use one of the following three methods to scan a document. Method one: Scanning with Windows Photo Gallery
  1. Click the Windows (c01367376.gif ) icon.
  2. Click All Programs .
  3. Click Windows Photo Gallery .
  4. Click File , and then click Import From Scanner or Camera .
  5. Click Import .
  6. Click Scan .
Method two: Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.
  1. Click the Windows (c01367376.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File , and then click Scan .
Method three: Scanning with Paint
  1. Click the Windows (c01367376.gif ) icon.
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File , and then click From Scanner or Camera .
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HP Photosmart C6280 Scanner

Hi - You can download the manual by clicking the link underlined in blue below:

Photosmart C6280

See page 80:

7b087d5.jpg

You will need the "All in One" software for your computer:

Software

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

Informatica
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Do not know how to use scanner

If you have install HP s/w photosmart essential, you can scan material into coputer by selecting the get image function then select from scanner. A window will pop up. In which you can change the scanner parameter setup or accept the pre-scan quality and do the scan right away. Another method is in printer and fax folder, you can find the icon for scanner is located here too. Just click on the icon for scanner then you can get the scan result too. Hope this can help you.
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Scanned copy cannot be saved

Try to downlaod the software from HP.com
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Won't scan

You have to go to Windows Photo Gallery. Click on "File". Select "Import" and it will prompt you from there
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